Oracle Customer Support Analyst reviews

4.8

99% would recommend to a friend

(15 total reviews)

Clay Magouyrk and Mike Sicilia

Not enough data to show CEO approval

46% positive business outlook

Customer Support Analyst employees have rated Oracle with 4.8 out of 5 stars, based on 15 company reviews on Glassdoor. This indicates that most Customer Support Analyst professionals have an excellent working experience there. Oracle is rated 25% above average by Customer Support Analyst professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

15 reviews
3.0
Nov 18, 2019
Recommend
CEO approval
Business Outlook

Pros

Big known brand, lots of recourses, Oracle University. If put right management with the right attitude to utilize recourses wisely could be a top service provider in the hospitality niche.

Cons

Could pay better, shortage of training. Some managers have luck in product knowledge which leads to missunderstanding between managers and stuff. Overpromise underdeliver. Micromanagement must be gone. Salary should be structure where new employees got higher pay and senior stuff must train them this is no go. This will lead to unhappy senior engineers and unhappy environment in the office.

3.0
Jun 14, 2019
Recommend
CEO approval
Business Outlook

Pros

Good work home life balance. Good equipment to work on.

Cons

- Very less salary. - No or less hike (2-3%) - Hike only comes every 3-4 years

1.0
Oct 1, 2017

Mismanagement

Recommend
CEO approval
Business Outlook

Pros

Good medical benefits, 401k match.

Cons

If you accept low salary just to have a foot in the door, forget about getting a raise ever. Need to work on a project without sufficient training.

Viewing 10 - 12 of 15 Reviews

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