Is Oracle a good company to work for as a Customer Success & Services?

Customer Success & Services professionals working at Oracle have rated their employer with 3.7 out of 5 stars in 253 Glassdoor reviews. This is a higher than average score with the overall rating of Oracle employees being 3.4 out of 5 stars. Search open Customer Success & Services Jobs at Oracle now and start preparing for your job interview by browsing frequently asked Customer Success & Services interview questions at Oracle .

Does Oracle pay Customer Success & Services employees well?

Customer Success & Services professionals rate their compensation and benefits at Oracle with 3.4 out of 5 stars based on 253 anonymously submitted employee reviews. This is 6.1% better than the company average rating for salary and benefits. Find out more about Customer Success & Services salaries at Oracle.

What are the top reviewed jobs at Oracle?

Software Engineer (1954) , Senior Software Engineer (1368) , Associate Consultant (1080) , Senior Consultant (1048) , Account Executive (1036) , Account Manager (994) , Principal Consultant (795) , Principal Software Engineer (767) , Sales Representative (741) , Member Of Technical Staff (730) , Business Development Consultant (720) , Software Developer (718) , Consultant (702) , Applications Developer (697) , Senior Member of Technical Staff (644)

What are the pros of working at Oracle according to real employee reviews?

"Good work life balance given so that you become lazy and settle down for less and compromise" ((in 8474 reviews)); "The benefits are good; it is nice to have access to the Oracle University classes." ((in 3620 reviews)); "Enjoyed working with the marketing team and the people there are great and easy to get along with." ((in 2458 reviews)); "work culture is good and your work is seen by all the people in the hierarchy" ((in 1845 reviews)); "Flexible timings and Work from home feasibility" ((in 1594 reviews))

What are the cons of working at Oracle according to real employee reviews?

"The salary was low for this industry and there was no hope for a significant raise or promotion." ((in 2341 reviews)); "No or trivial increases and bonuses for anyone I know for the past 5 years." ((in 1162 reviews)); "Managers seem to be caught up in politics and corruption quite frequently and are frequently bad at managing and very good at micromanagement." ((in 1059 reviews)); "Advancement and avoiding frequent layoffs depends solely on politics and relationships with those above you." ((in 677 reviews)); "poor leadership; managed by a spreadsheet and billable utilization with no other considerations; just a number" ((in 456 reviews))

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Oracle

Oracle Customer Success & Services reviews

3.7

69% would recommend to a friend

(253 total reviews)

Clay Magouyrk and Mike Sicilia

37% approve of CEO

59% positive business outlook

Ratings by category

4.3

Diversity & inclusion

3.8

Work/Life balance

3.5

Culture & values

3.4

Compensation and benefits

3.1

Career opportunities

2.9

Senior management

Customer Success & Services employees have rated Oracle with 3.7 out of 5 stars, based on 253 company reviews on Glassdoor. This indicates that most Customer Success & Services professionals have a good working experience there. Oracle is rated in line with the average (within 1 standard deviation) by Customer Success & Services professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

253 reviews

3.0

Jul 1, 2026

Flexible working and great pay, but limited growth

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Flexible working Excellent starting pay

Cons

Job growth limited No pay rises without reaching next IC Level What jobs get cut next due to AI?

5.0

Jun 16, 2026

Great workplace with supportive colleagues

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Great working place, great colleagues, access to various LOBs

Cons

Lots of changes every new fiscal year

3.0

Jun 6, 2026

Ok salary and good work-life balance, but layoffs are frequent

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Competitive salary Nice people Good work life balance

Cons

Promotions get chopped off frequently Bonuses are low Layoffs

Viewing 1 - 3 of 253 Reviews

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Oracle

Oracle Customer Success & Services reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Flexible working and great pay, but limited growth

Great workplace with supportive colleagues

Ok salary and good work-life balance, but layoffs are frequent

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