Does Outerknown pay their employees well?

According to anonymously submitted Glassdoor reviews, Outerknown employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Outerknown . This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Outerknown ?

34% of Outerknown employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Outerknown 2.8 out of 5 for work life balance, 2.7 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at Outerknown ?

Customer Service Representative (2) , Sales Specialist (2) , Store Manager (2)

What are the pros of working at Outerknown according to real employee reviews?

"Some great people" ((in 5 reviews))

What are the cons of working at Outerknown according to real employee reviews?

"Such a shame that HR is not able to help with the real problem, simply bad management and outdated leadership style." ((in 3 reviews)); "Indecisive leadership" ((in 3 reviews))

What are employees saying about Outerknown layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Outerknown layoffs and their outlook for job security at Outerknown in 2026.

What are the top reviewed Outerknown locations?

Culver City , Los Angeles , El Segundo , Carlsbad , Palo Alto , Boston , Manhattan Beach

Outerknown reviews

2.5

34% would recommend to a friend

(37 total reviews)

36% positive business outlook

Ratings by demographic groups

Sexual orientation

Disability

Veteran status

Outerknown has an employee rating of 2.5 out of 5 stars, based on 37 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Outerknown employee rating is 29% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

37 reviews

1.0

Jul 28, 2023

Textbook Toxic Work Environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Some really nice co workers and LGBTQIA-friendly (although some of their ambassadors are not).

Cons

I experienced constant narcissistic behavior from one of the founders. No value placed on talent. A TON of ego in the ELT. No empathy for the team. Constant change on a whim of leaders. Chaotic and confusing on purpose, textbook toxic work environment. No adherence to calendar and an inability to even acknowledge it in certain departments, at a high level. Micro-management at a very high level. No diversity. No staff retention, constant turnover.

4.0

Jun 26, 2023

Merchandising Assistant

Merchandising assistant

Recommend

CEO approval

Business Outlook

Pros

Awesome kitchen, lots of food

Cons

Mentorship lacking, slow growth opportunities

4.0

Jun 1, 2023

Good Company

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Outerknowns mission is great, their stores are nice

Cons

Slow store and tried to implement a strict guide on how to talk to customers which felt weird

Viewing 16 - 18 of 37 Reviews

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Outerknown reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Textbook Toxic Work Environment

Merchandising Assistant

Good Company

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Jobs at Outerknown