Where to begin? Very secretive and opaque about nearly everything. Does not listen to the team or the customers. High churn rates among current customers as they don't see enough value, but the team spends a lot of time future looking, one might even say dreaming. New CEO has replace most of the team with remote leaders and leaders who don't know saas. Pricing model has been a mess for over the year and regularly changes. Bonus targets aren't clearly defined until post-quarter when nothing can be done to improve them. Focuses mostly on building for DevOps but then expects all R&D Engineers to use the tool.