PACCAR reviews

3.6

63% would recommend to a friend

(1,039 total reviews)
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Preston Feight

72% approve of CEO

52% positive business outlook

PACCAR has an employee rating of 3.6 out of 5 stars, based on 1,039 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PACCAR employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Mar 15, 2014

Fear is a Great Motivator!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Products, Good Benefits and Salary, Location

Cons

Management by fear. Demeaning treatment of employees Upper management gossips about each other, employees, and the Chairman; hires people like themselves - dull order takers. Women still do not have the same opportunities for advancement. Rigid dress codes. It's a professional environment and clothing should reflect that but there needs to be room for personal choices. The chairman's minions are dangerously dumb.

1.0
Mar 5, 2014
Recommend
CEO approval
Business Outlook

Pros

The Bathrooms do get cleaned weekly - but that's about it.

Cons

1. Managers are not held to any ethical standards or protocol. The company does host seminars, classes and courses on how to behave as a PACCAR employee - these are complete lip service, managers are not held to account for their behavior, and are rewarded for results only, if this means degrading, embarrassing and stepping over others to get there - they will, and do. Managers have no accountability in how they get results - period. 2. IT management has given direction to employees and Project Managers to specifically lie and omit information on projects, for their own personal gain and promotion. On several occasions budget information and project updates were falsified to portray work as being on budget and on time, when they were not. Its all about saving face, and not showing any bad news of any kind. If you do show these types of things, individuals were reassigned, or punished in their reviews as being uncooperative. 3. Lack of collaboration, IT Managers simply do not like one another. Quite often, their personal distain for one another, gets in the way of professional progress. Public bickering, fighting and trash talking, is commonplace and has completely demoralized the IT staff. 4. Employees are threatened with physical violence for not delivering work on time. These instances have been ignored by HR and other management staff on multiple occasions because they simply don't want to deal with it. This has made for an incredibly unhealthy work environment in multiple work groups in IT. 5. Apathy is a perfect descriptor for many who carry the title of Director and above. There is little or no concern for the employees, but complete focus on Level 41 and above completing their "IC Goals" at the expense of others goals and objectives. 6. This is not a technology company - despite multiple claims that the company is a technology company that builds trucks - it a complete falsehood. This company is utilizing technologies that were antiquated in the 1980's. Most of the IT staff here is dedicated to crisis management and no commitment to forward looking technology. 7. Layoffs are commonplace, even if you are a salaried employee - as an IT worker, you may be asked to go home, and take non-paid days off, so that the company can at least on paper, show that they are profitable. Don't think, just because you are a salaried - even at a high level salary - that you are exempt from this - you are not. 8. The work force here is on average 48-50 years old, and no investment is being made in securing younger workers. Salaries at PACCAR are well below industry midpoints, and those they have brought in during the past year, were those who could not find a job anywhere else. The quality and caliber of anyone coming here to work is marginal at best. 9. While it may seem trivial - nobody smiles. Nobody ever laughs, smiles or seems to be having fun here. Its more like working at a Salt Mine than an office environment. There is not a single example I can site, where someone is excited to come to work, and do great things, most employees are simply stuck here because they want their pension, and have no idea how to get out from under their situation. Its just sad. 10. Managers have no tools to help their employees feel valuable. While the company advertises that they will help employees with tuition, training and other methods to further their careers - it takes an act of God to actually get these from the company. Training is impossible to get approved even if there are budget dollars set aside, managers do not use it and end up getting some of this money back in the form of a bonus for not spending it on employees - so the are really incented to keep the money and give it back, versus using it on their employees education. 11. Project Managers are really administrative assistants. The PMO and Project Managers have no influence in any fashion across the company. IT in particular is bad, where templates have been created and check boxes available for every conceivable task on any project. There is little or no flexibility in how projects are managed - everything is completed from a list developed from PM Methodologies from 1975 and our simply outdated and no longer relevant. 12. More time is spent scrutinizing punctuation, than on content for just about every possible deliverable. Presentations could be magnificent, with incredible thought given - however, if a single word is capitalized and should not be - the entire presentation will be considered a failure and you will be in your managers office explaining why you misspelled the word. 13. Turnover is in excess of 60% in most areas - however, they will claim its positive attrition so they don't have to admit there is a retention problem - its unreal to hear how they manipulate the metrics to not make it sound as if this is not a desirable place to work - but denial is a key component to not fixing the problem. 14. There is no room to base decisions on instinct here - if you don't use Six Sigma to make your decision - its the wrong decision. Never has a company collected more people who cannot think on their own, as here. If you like to shoot from the hip, or want to make a decision based on 30 years of experience, don't try it here. You must use charts, graphs, and math to make any decision whatsoever - or you are wrong - and will be called out on it. The entire place could be run with 8th graders and charts - as they don't leverage the employees experience for anything here - which makes for a very boring experience - especially if you actually know anything. 15. There is a long list of Chairman'isms which over time have been listed here on Glassdoor such as: - Individuals with facial hair being sent home and/or terminated for not shaving (despite the fact this is not a company policy. - Even if you accept the fact that the company is conservative and has a dress code - your clothing and the cost of your clothing, is measured by all those around you. If your tie or shoes are not expensive enough - you will be told that they are substandard, and do not meet the fashion standards despite the fact, none of the standards are written down. Its completely subjective and you are at the mercy of people who feel 1980's pinstriped suits, are still in vogue. - Individuals have been terminated for smoking because - only lazy people smoke and we don't need lazy people working here. - Employees are told that they cannot eat in their offices or cubes, because the Chairman finds the smell of food offensive, so you must eat outside, or go out versus trying to bring your lunch or risk being called out in public as offending others. -

2.0
Apr 20, 2009
Recommend
CEO approval
Business Outlook

Pros

Custom heavy trucks are very challenging engineering subjects. With each truck being essentially unique, some very complicated engineering challenges emerge, and these are very satisfying to work on and solve (sometimes). The huge inertia of the company can be frustratiing, but it also makes it rather easy to stand out, to introduce new engineering techniques, and to pioneer new techlogies, which can be satisfying and a good resume padder. You can get a more varied work experience at PACCAR than just about anywhere, if you are persistant. Also, they have lots of money, and sometimes you can get them to spend it on engineering tools.

Cons

Management rules by fear. Each level of management is trained to be afraid of the next level, so most of everybody's time is spent making sure that nothing happens that will displease the next level of management. The CEO rules with snide comments and caustic remarks such as you might have heard from an English lord in the 1800's. Way too much emphasis is put on proper dress, such that you could be a complete idiot who dressed nicely, and get prmoted time after time. Agree with the executives and always wear a suit, and you don't need a functional brain. Finally, PACCAR has no new product developement capability at all. A new truck for PACCAR is moving the air filters inside the hood and streamlining the fenders and bumper. They are successful pumping out conservative products to a conservative market, and problems tend to get evolved out of the product over the 30 year life of each product. Don't go there if you like to innovate.

Viewing 40 - 42 of 1,039 Reviews

Glassdoor has 1,213 PACCAR reviews submitted anonymously by PACCAR employees. Read employee reviews and ratings on Glassdoor to decide if PACCAR is right for you.