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      PACCAR

      Engaged Employer

      PACCAR reviews

      3.6

      63% would recommend to a friend

      (1,042 total reviews)
      avatar

      Preston Feight

      72% approve of CEO

      52% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.7

      Work/Life balance

      3.6

      Compensation and benefits

      3.5

      Career opportunities

      3.3

      Culture & values

      3.0

      Senior management

      PACCAR has an employee rating of 3.6 out of 5 stars, based on 1,042 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PACCAR employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      1.0
      Oct 1, 2021

      Stuck in the 1950s and will never change

      Human resources
      Recommend
      CEO approval
      Business Outlook

      Pros

      A paycheck (that is below market value) If you play your cards right, and you figure out whom of your non-management peers you can trust, you will make some good friends at PACCAR. I emphasize the word trust, because it takes time to figure out whom you can trust. If you accept an offer at PACCAR, especially if you are a woman, it is critical that you find your people to look out for each other and lift each other up. In general, no one at PACCAR will lift you up, but this is especially true if you identify as a woman. PACCAR men stroke each others' egos all the time. Ladies, you have to find your female peers who will look out for you.

      Cons

      All of the negative reviews you are reading on Glassdoor are true! My advice if you are a potential candidate or considering accepting an offer is to RUN FOR THE HILLS!!!! Management is incompetent and delusional. Everything they do is for show. They do not care for anyone but themselves and making money. The company is run by a narcissist psychopath chairman. The hearsay and rumors you hear about PACCAR are all true and the weirdest part is that senior management thinks it's normal, when it's not. PACCAR is the most openly racist and sexist company I have ever worked for. If you are a woman, forget advancing and moving up and pay increases. If you are a person of color, the gaps are disgustingly larger. They pretend that's not true. If you are a woman and you ask your boss for a raise because you know what your male colleague of the same grade level and years of experience is making, he will turn it around on you and will demand to know who told you about the man's salary. Even though it is completely common for employees to know and talk about each other's salaries. Turnover is out of control but directors choose to ignore it. People become managers because of nepotism and sucking up. The HR division is run by a clown who doesn't know what he's doing and his minions exist to serve him and the CEO. Teams operate lean. Not just "short staffed" but there is no rhyme or reason for anything. For a multi-billion dollar company, there are only 7 recruiters in the United States who are also involved in "projects" that quickly die without buy-in or financial investment from senior leadership. This company does not care about you, never has and never will. Even if you think they care about you, do not be fooled. I learned that the hard way. They will work and work and work you with no recognition or financial compensation. If you are a woman and you are doing a good job, your male boss MIGHT give you a minuscule raise (I emphasize the word MIGHT because it is a very slim chance, and if you do get a pay increase it is measley). But he will tell you not to tell anyone because it "will hurt others' feelings who did not get a raise." Then, they will make a big announcement about your male co-worker who got a raise. Salaries are way off market value for the Seattle area. It is a joke and no one of the education and experience level they expect would accept such a low offer, especially when you have to wear a suit and tie and a blazer and pantyhose and come into the office everyday. It is bizarre! The company intentionally failed to acknowledge BLM. In the CEO's quarterly all employee meeting, employees can submit questions to the CEO. Many people asked how they were going to respond to BLM and what they were going to say to acknowledge (the very few) employees of color. The CEO got mad and his response was that if he addressed BLM, then he would be alienating people and that PACCAR's stance is to not take sides. In other words, he didn't want his and the other white guy "OpCom" feelings to be hurt by shifting the conversation away from themselves for once and addressing an uncomfortable topic. This company is in denial about everything going on in the world outside of their prison gates and ugly old walls that are an eye-sore compared to all of the modern buildings in Bellevue. When the world was shutting down due to COVID-19, Sr. HR Directors gathered in secret and laughed and pretended like nothing was wrong. By the time they came up with a temporary work from home plan, PACCAR was the last company still coming into the office every single day, and they were defying the governor's orders. Eventually, they had to comply, and the temporary work from home schedules that took the HR Directors weeks to meet in secret about and not communicate about, went to waste because the governor closed the state and everyone had to work from home. That was the end of March/early April. They didn't talk about COVID much after that. The entire focus was to get everyone back into the office to prove to the "OpCom" that employees were still being productive. In their minds, you have to be physically present in the office to prove that you are doing your job. Their motto is "we are a work from work company." PACCAR was back at 50% capacity by June 2020 when COVID was still new and the world was in a frenzy, and in the minds of senior management, COVID was over. That is still true as the world is in year 2 of the pandemic. Employees were given "pins" to wear if they had been vaccinated, but no one has talked about the Delta variant or the fact that many employees are still afraid or have been impacted by COVID. Unless you are desperate for a job and need to accept an offer, keep looking. Or, accept the offer and continue looking for another job. If you are smart, professional and educated, technologically advanced and want to talk about the world around you outside of PACCAR, and if you are progressive, you will hate it at PACCAR.

      2.0
      Sep 19, 2021

      Horrific Pandemic Response, Strong Retirement and Education Benefits, Poor Morale, No People Focus, Poor D&I Support

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      If all you care about is a steady job, decent paycheck, and job security at the expense of morale, company culture and your health then you’ll do well here. 1) Strong Business Performance & Retirement/Education Benefits PACCAR provides a 401k match and, if you can last 5 years, a pension. They offer 50% tuition reimbursement after 1 year for a bachelor or graduate degree. The company is profitable and stable. Job security is fairly high, but you will be paid under market value, work in antiquated environments with outdated systems and watch very good people leave for better companies. PTO is minimal and you will be lowballed on your salary offer. Unless you’re a manager you won’t get a bonus or more than 12 paid vacation days a year. PTO cannot be combined with sick leave. PACCAR thinks that “Core Office Hours” (come into the office as late as 9 am and leave as early as 4 pm as long as you work 9 hours) is competitive with other business offering hybrid work schedules or fully remote positions. Senior leadership treats remote work as a sign of weakness, even during a global pandemic. Mark Pigott (Chairman) and Preston Feight (CEO) like to say that PACCAR is “a work from work company” as if that’s something to be proud of, especially while other manufacturing and Fortune 500 companies embrace remote and hybrid schedules as the norm (Boeing has offered remote work options for the last 30 years.) 2) Good Colleagues, Mixed Bag of Managers Most of my colleagues are great people. Managers are a mixed bag that are forced to maintain the status quo at all costs. PACCAR has no people focus. It only cares about its products which, admittedly, are excellent. It would be a better place to work if they genuinely listened to employees. What we get is lip service thanking us for another profitable quarter but our requests and suggestions for change are ignored or bitterly fought. An employee survey is sent out every two years that is largely ignored. But hey, management installed an ice cream vending machine in the cafeteria a few years ago! Thanks! What have you done to address our high levels of turnover, burnout, and low morale? 3) Excellent Products PACCAR's trucks truly are the best in the world, but senior leadership doesn't care about creating a culture that promotes the people behind the products. They drone on about financial results and mention team members as an afterthought. We’re all happy about good business performance, but for most of us that’s not inspiring or motivating – it’s people that motivate and inspire one another. PACCAR doesn’t get it.

      Cons

      1) Horrible Pandemic Response So much for practicing “the highest degree of integrity and ethics.” PACCAR was slow to acknowledge the pandemic and only acted when they were legally required to, months after the initial outbreak. PACCAR has exploited every possible loophole to ignore or discourage WFH support and continues ignoring state guidelines to allow telecommuting for all eligible employees even while the Delta variant spreads. Senior leadership has created an unsafe, hostile, and paranoid environment because they’d rather block any precedent for WFH instead of acknowledging that employees are burned out, fatigued, and fed up. I guess they like feeling tough at our expense. Senior management eliminated support for WFH support by requiring signatures from the top 10 people in the company, then flat-out telling department heads that nobody qualifies for remote work even though we busted our butts and outperformed expectations during the lockdown. Prior to his, we are required to come into the office on severe weather days when icy roads and snow banks made driving dangerous, all because most executives live close to the office. High-performing colleagues with pre-existing conditions or compromised immune systems were told no when they requested WFH support. PACCAR made them acquire doctors notes every few weeks, further burdening an already suffering hospital system. When they were told to report back to the office full-time in September, they promptly left for other companies. PACCAR pretends like everything has returned to normal. Vaccinated employees don't have to wear a mask if we wear a special little pin, which does nothing to curb transmission when we're all packed into the office with no spacing between workstations. PACCAR is making parents risk infecting their kids at a time when children are being ventilated in hospitals. People are leaving because they’re fed up with being told that “The health and safety of our employees is our number one priority” (actual wording from HR emails.) Positions aren’t being filled because job seekers don’t feel safe coming into an office full-time and the rest of us are picking up the slack. 2) No D&I Support from Senior Management The company talks about how it established D&I councils at each of its divisions. At Corporate this amounts to little more than sending out brief "Awareness" emails with no real effect, except to alienate people the one year they completely forgot about Black History Month. There is no community outreach, no focus on improving work culture for POC and very little impact on employees. While there are very good, hard-working people trying to change the culture, upper management isn’t involved or engaged beyond the occasional speech at an event. It feels like they don’t care beyond making a superficial effort. During the BLM protests, many of us were shocked to hear Preston Feight (CEO) say that he had spoken with many other CEOs, including black CEOs, and that he felt it was time to "practice listening" to one another. He made it about him and what he was doing with his extended network, but failed to take any stance of solidarity with POC employees at his company. He alienated many people in doing so and, to this day, PACCAR has failed to address any of the societal issues that continue affecting us. It is incredibly disappointing to hear colleagues talk about how let down they feel. 3) Zero Employee Focus There is zero focus on morale or on the people. PACCAR focus exclusively on financial performance, which is fine, but doesn’t understand that people are motivated by other people. PACCAR acknowledges service anniversaries and annual company awards but morale, employee well-being and other factors are non-existent. It would be a much better place if they practiced a more holistic approach to their workforce beyond health benefits.

      4.0
      Sep 10, 2021

      Not a bad place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Average benefits. Lots of opportunities to advance within the company.

      Cons

      Management and processes could be better, especially with engineering. Production is frequently short on staff.

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      ReviewsPACCAR reviews

      Glassdoor has 1,217 PACCAR reviews submitted anonymously by PACCAR employees. Read employee reviews and ratings on Glassdoor to decide if PACCAR is right for you.