May 2, 2019
Great Company
Anonymous employee
PECO
Part of Exelon
Engaged Employer
PECO reviews
3.9
68% would recommend to a friend
Denis P. O'Brien
66% approve of CEO
62% positive business outlook
Race / Ethnicity
Gender
Sexual orientation
Disability
Parent or family caregiver
Veteran status
5.0
Dec 21, 2018
Recommend
CEO approval
Business Outlook
Pros
SVPs make themselves available and are so personal no matter what level you are in the company. Matching 401k, tuition reimbursement, discount on company stock, decent health plan options, annual bonuses (based on company progress), merit increases, training and development courses, a lot of food at most meetings, EAP, on site cafe, easy access to speed line, commuter benefits pre-tax option, and a strong awareness to safety.
Cons
I don’t have anything to write here.
4.0
Oct 11, 2018
Customer Service Representative
Current employee, more than 1 year
Phila, PA
Recommend
CEO approval
Business Outlook
Pros
Great pay, nice raises every 6 months for the first 3 years (also cost of living increases every year), great benefits, decent training and and approachable management. Always someone around to help you out if you get a tough call. TONS of voluntary OT in the call center if you want. You can work 12 hr shifts everyday if you are up for it. Opportunity for advancement is there if you show up on time and put forth some effort. Catered lunches pretty often. Friendly co-workers. Relatively easy job once you understand the policies, procedures and computer systems.
Cons
The job itself is VERY monotonous/repetitive/soul crushing and some days can be downright insane with call volume, but that's to be expected when working in a call center. If there is a bad storm, expect to work mandatory 12-16 hr shifts until call volume comes down. (PECO does provide food and also hotel accommodations if you can't make it home). Can be stressful at times since you are tracked down to the second and expected to perform at a certain level. That is not to say the metrics are impossible to meet, but everyone has off days and that should be taken into consideration. Computer systems seem EXTREMELY outdated and unnecessarily confusing for such a large company. Cubicle life is depressing. Too many useless corporate emails.
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