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PENFED Credit Union

Engaged Employer

PENFED Credit Union reviews

3.3

58% would recommend to a friend

(1,038 total reviews)
avatar

James Schenck

58% approve of CEO

51% positive business outlook

PENFED Credit Union has an employee rating of 3.3 out of 5 stars, based on 1,038 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PENFED Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
3.0
Mar 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent pay and overall compensation. Flexibility with remote/hybrid/onsite work arrangements. Overall CEO has done a good job of leading the organization in the right direction while staying focused on top priorities and addressing emerging technologies, etc.

Cons

All business units not aligned properly. Some questionable organization structure layout.

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PENFED Credit Union Response
1y
We appreciate your time and consideration to leave a review and provide feedback.
5.0
Feb 27, 2025

Wonderful Company Highly Recommend

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

PenFed is a wonderful company, from the top down. Managers are supportive and knowledgeable, peers are happy to assist, and senior management listens and leads. It is a highly informed team across the board. Questions are encouraged. Work is focused on "value-add" and less on "check the box" activities. I highly recommend PenFed to anyone looking for a rewarding career. It's a fantastic company that focuses on meaningful work and understands that importance of work-life balance.

Cons

Not a con per se, but the teams are very slim compared to other financial institutions.

avatar
PENFED Credit Union Response
1y
Thank you for taking the time to write a thoughtful review. We appreciate hearing about your personal experience and are glad to learn that you enjoy working with your team members.
1.0
Feb 22, 2025

Toxic Workplace

Recommend
CEO approval
Business Outlook

Pros

They don’t fire anyone so once you’re hired, no matter how incompetent you are, you’re there as long as you want to be employed.

Cons

Leadership does not know what they’re doing. Complete ignorance in making decisions. The company has almost gone under several times. The more toxic you are, the better you’ll do at the company.

Viewing 79 - 81 of 1,038 Reviews

Glassdoor has 1,141 PENFED Credit Union reviews submitted anonymously by PENFED Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if PENFED Credit Union is right for you.