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      PENFED Credit Union

      Engaged Employer

      PENFED Credit Union reviews

      3.3

      58% would recommend to a friend

      (1,038 total reviews)
      avatar

      James Schenck

      58% approve of CEO

      51% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.4

      Culture & values

      3.4

      Work/Life balance

      3.4

      Compensation and benefits

      3.2

      Senior management

      3.0

      Career opportunities

      PENFED Credit Union has an employee rating of 3.3 out of 5 stars, based on 1,038 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PENFED Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      1.0
      Apr 23, 2017

      Used to be great

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I worked for PenFed for 3+ years. When I first started, it was great! Everyone was working together, the morale was high but now things are going down hill and a lot of people are leaving. The only pros left are decent pay, end of year bonuses, and once a year raises.

      Cons

      Morale is very low. Management does not listen to suggestions from employees. Overtime is becoming a standard. Rewards have been taken away. Systems are completely out dated. There are openings for promotions, but the standards to promote have changed and are much more difficult to meet.

      3.0
      Apr 20, 2017

      Going downhill

      Operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits (used to be great). Stable company. Nice to serve armed forces. Active in community.

      Cons

      Used to have great local HR department but has not been that way in years. Now HR just seems to follow operations, I would not ever think to go to them with a problem or concern now. They are also very hard in the call center on their exempt employees. They work a ton of hours and despite accruing tons of leave, they make it hard to take the time off when you want it. Though senior management does not seem to have this issue.

      5.0
      Apr 12, 2017

      I am really happy here

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      PTO, flexible hours, equity department is amazing and everyone should come work there :)

      Cons

      MSR job is stressful, 12 months required in current position before being able to move up

      Viewing 904 - 906 of 1,038 Reviews
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      ReviewsPENFED Credit Union reviews

      Glassdoor has 1,141 PENFED Credit Union reviews submitted anonymously by PENFED Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if PENFED Credit Union is right for you.