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PENFED Credit Union

Engaged Employer

PENFED Credit Union reviews

3.3

58% would recommend to a friend

(1,038 total reviews)
avatar

James Schenck

58% approve of CEO

51% positive business outlook

PENFED Credit Union has an employee rating of 3.3 out of 5 stars, based on 1,038 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PENFED Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Feb 15, 2025

stop lying

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

So funny that PenFed hiring bots to vague praise how good the company is, how great and professional the culture they have, great work life balance such fake stuffs. These scripted, generic reviews are as fake as their so-called leadership, instead of wasting time on PR stunts, why can't focus on treating employees with respect and fixing the internal mess? because they don't care, hiring more and more unqualified leaderships, drain people and drive them out, dead end.

Cons

turn over rate higher than 50%, observed half of the department left due to toxic culture, new hires dont last 1 month of struggle, and leave quickly. No automatic merit increases, you have to beg the leadership for a 2% merit. People are trapped at junior levels for over 4 yrs and not qualified for a promotion! leaderships use economy recession to keep you silent when you beg a promotion or merit. The whole organization is filled with will of authority. Constantly changing directives from leadership result in a lot of wasted effort, be fooled as a clown is not a career.

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PENFED Credit Union Response
1y
We appreciate your transparency. Thank you for taking the time to leave a detailed comment.
4.0
May 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Good pay, good benefits, lots of volunteer opportunities, lots of employee engagement functions and they also include your families for some things.

Cons

There have been lots of layoffs in the time I was there. They are sudden and immediate when you get the notice. No time to figure out your next move. But they expect a two week notice when you want to exit the company.

2.0
May 7, 2024
Recommend
CEO approval
Business Outlook

Pros

Great people if you are on the right team.

Cons

This place has a bunch of great teams running in opposite directions trying their best to get things done while dancing with the edge of utter chaos. Upper leadership is flying high on their egos with little accountability. So much potential here, but it needs a refresh with half the executive team. Hire executives with relevant experience - that would be a logical start.

Viewing 130 - 132 of 1,038 Reviews

Glassdoor has 1,141 PENFED Credit Union reviews submitted anonymously by PENFED Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if PENFED Credit Union is right for you.