Is PENNYMAC a good company to work for?

PENNYMAC has an overall rating of 3.1 out of 5, based on over 1,671 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 48% of employees would recommend working at PENNYMAC to a friend and 49% have a positive outlook for the business. The best reviews about PENNYMAC have been left by employees working as Supervisor , Sales Manager and Loan Counselor .

Does PENNYMAC pay their employees well?

According to anonymously submitted Glassdoor reviews, PENNYMAC employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at PENNYMAC. This rating has been stable over the past 12 months.

How satisfied are employees working at PENNYMAC?

48% of PENNYMAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PENNYMAC 3.0 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at PENNYMAC?

Loan Officer (122) , Mortgage Loan Officer (103) , Home Loan Specialist (63) , Customer Service Representative (58) , Home Loan Specialist I (40) , Home Loan Specialist II (36) , Analyst (32) , Loan Processor (30) , Business Analyst (27) , Vice President (18) , Mortgage Underwriter (17) , Manager (16) , Sales Manager (16) , Financial Analyst (14) , Customer Service Representative (CSR) (13)

What are the pros of working at PENNYMAC according to real employee reviews?

"Great people and move quickly as compared to the larger institutions" ((in 114 reviews)); "Pay is good and plentiful if you can live through the first year" ((in 112 reviews)); "There are good benefits when it comes to medical and 401k" ((in 58 reviews)); "I have been with the company for several years now and can say that PennyMac has a great culture." ((in 56 reviews)); "Work from home was good" ((in 39 reviews))

What are the cons of working at PENNYMAC according to real employee reviews?

"This is because of the poor management spearheaded by the site lead who proceeded to mismanage the site from the moment I was there." ((in 104 reviews)); "Virtually no work life balance" ((in 46 reviews)); "Some managers are good but not enough of them to make up for the bad ones." ((in 44 reviews)); "No training and lack of assistance" ((in 42 reviews)); "Lots of layoffs" ((in 26 reviews))

What are employees saying about PENNYMAC layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PENNYMAC layoffs and their outlook for job security at PENNYMAC in 2026.

What PENNYMAC locations have received the highest employee ratings?

Nashville , Roseville , Westlake Village , Westlake

PENNYMAC reviews

3.1

48% would recommend to a friend

(1,556 total reviews)

David Spector

55% approve of CEO

49% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.3

Culture & values

3.1

Compensation and benefits

3.0

Work/Life balance

3.0

Career opportunities

2.9

Senior management

PENNYMAC has an employee rating of 3.1 out of 5 stars, based on 1,556 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PENNYMAC employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Dec 11, 2025

Solid Entry Level

Product analyst

Recommend

CEO approval

Business Outlook

Pros

Good benefits, decent salary, get autonomy on certain teams

Cons

Fully in office, C-Suite doesn’t seem to connect with employees, sometimes leadership doesn’t listen to ideas from lower level employees. Horizontal career movement is hard.

PENNYMAC Response

3mo

We would like to extend our sincere thanks for taking the time to share your thoughts and feedback about your experience with our company. We value all of our employees' feedback, and we appreciate your insights on the pros and cons of the company. However, we're sorry to hear about the lack of upward mobility in the company. We'll take your suggestion of asking for feedback from employees into careful consideration, and we'll make needed changes to ensure we're providing a realistic work environment for our Analysts. We understand that some processes here can be frustrating to you, but rest assured that we're working hard to improve in that area. At our company, we encourage our employees to be top producers by performing to the best of their abilities. Therefore, we'll examine the possibility of reducing micromanagement to boost productivity for all. Lastly, thank you for your willingness to learn and grow. We believe that a strong team is a team that is constantly developing, and we hope you find value in the resources we offer to help you succeed in your role.

3.0

Nov 30, 2025

Great company and room for growth

Business operations manager

Recommend

CEO approval

Business Outlook

Pros

I enjoyed working for PennyMac and learned much about the mortgage sales.

Cons

There wasn't a clear cut path for career trajecotory.

PENNYMAC Response

6mo

Thank you for taking the time to share your thoughts on our company. We appreciate your honest feedback along with the pros and cons you mentioned. First and foremost, we are glad to hear that you believe our company is always striving for growth, both in terms of our products and our professional growth. Regarding the cons you have mentioned, we fully accept your feedback and understand that communication is an area that needs improvement. We will continue to listen to our employees' feedback and work towards improving our communication channels. Once again, thank you for your honest feedback, and we look forward to continuing to learn and grow with you.

1.0

Nov 23, 2025

Don’t come

Business analyst

Recommend

CEO approval

Business Outlook

Pros

Good colleagues, easy to communicate and collaborate

Cons

No promote no refresh, management is disaster. You only got raise when you have a good relationship with your boss

PENNYMAC Response

6mo

Thank you for taking the time to share your feedback about your experience with our company. We genuinely appreciate your honesty and are sorry to hear that you had a negative experience with our management. We understand the importance of work-life balance and the impact it has on our employees' overall well-being. We apologize if you felt that this was not prioritized during your time with us. We will take your feedback into consideration and work towards creating a better balance for our employees. Thank you again for sharing your thoughts with us. We genuinely value your feedback and will use it to improve our management practices and overall employee experience. If you wish further discussion, please email us at employeerelations@pnmac.com

Viewing 31 - 33 of 1,556 Reviews

Jobs at PENNYMAC

Administrative Assistant

Frontend Engineer - AI Platform

Modification Processor

PENNYMAC

PENNYMAC reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Solid Entry Level

Great company and room for growth

Don’t come

Jobs at PENNYMAC

PENNYMAC reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

PENNYMAC reviews FAQs

Jobs at PENNYMAC