Is PENNYMAC a good company to work for?

PENNYMAC has an overall rating of 3.0 out of 5, based on over 1,671 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 45% of employees would recommend working at PENNYMAC to a friend and 46% have a positive outlook for the business. The best reviews about PENNYMAC have been left by employees working as Supervisor , Sales Manager and Loan Counselor .

Does PENNYMAC pay their employees well?

According to anonymously submitted Glassdoor reviews, PENNYMAC employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at PENNYMAC. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at PENNYMAC?

45% of PENNYMAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PENNYMAC 3.0 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at PENNYMAC?

Loan Officer (122) , Mortgage Loan Officer (103) , Home Loan Specialist (63) , Customer Service Representative (58) , Home Loan Specialist I (40) , Home Loan Specialist II (36) , Analyst (32) , Loan Processor (30) , Business Analyst (27) , Vice President (18) , Mortgage Underwriter (17) , Manager (16) , Sales Manager (16) , Financial Analyst (14) , Customer Service Representative (CSR) (13)

What are the pros of working at PENNYMAC according to real employee reviews?

"Great people and move quickly as compared to the larger institutions" ((in 114 reviews)); "Pay and workload balance were good (compared to other call center positions) when the market was hot." ((in 99 reviews)); "Company offers good benefits and Penny pantry is great." ((in 64 reviews)); "I have been with the company for several years now and can say that PennyMac has a great culture." ((in 51 reviews)); "Currently have the option to work from home" ((in 36 reviews))

What are the cons of working at PENNYMAC according to real employee reviews?

"This is because of the poor management spearheaded by the site lead who proceeded to mismanage the site from the moment I was there." ((in 108 reviews)); "Virtually no work life balance" ((in 49 reviews)); "Some managers are good but not enough of them to make up for the bad ones." ((in 46 reviews)); "No training and lack of assistance" ((in 43 reviews)); "No bonuses to anyone that isn't in management." ((in 26 reviews))

What are employees saying about PENNYMAC layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PENNYMAC layoffs and their outlook for job security at PENNYMAC in 2026.

What PENNYMAC locations have received the highest employee ratings?

Nashville , Roseville , Westlake Village , Westlake

PENNYMAC reviews

3.0

45% would recommend to a friend

(1,556 total reviews)

David Spector

51% approve of CEO

46% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Culture & values

3.0

Work/Life balance

3.0

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

PENNYMAC has an employee rating of 3.0 out of 5 stars, based on 1,556 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PENNYMAC employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Jul 24, 2025

Great managers and interesting work

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

I really like my job at PennyMac. The work is challenging and the development culture is really great. I feel fully supported by my leaders and enjoy the people. Culture is good.

Cons

This company is obsessed with RTO. You have to fill out an online form to be able to WFH and they set the goal of in office of 85% of the time, meaning you can only WFH once every 2 weeks.

PENNYMAC Response

10mo

Thank you for taking the time to share your thoughts and provide feedback as it helps us to evaluate and improve our work environment for all employees. We appreciate your feedback and we want to invite you to reach out directly to our human resources team at employeerelations@pennymac.com to discuss the policy and how it is executed. We must ensure compliance with state employment laws, however, we want to ensure there is understanding and fairness regarding the daily procedures. Ultimately, we appreciate the opportunity to learn and grow, and we hope that we are addressing any concerns so we can improve the overall work experience for everyone.

3.0

Jul 23, 2025

Everyone's Experience is Different

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Friendly work environment/atmosphere and people.

Cons

Career growth and compensation is severely lacking. Loyalty and tenure mean nothing. For a company that makes record profits year over year but cannot give their employees an annual increase of any kind is insulting.

PENNYMAC Response

10mo

Thank you for taking the time to share your thoughts about your experience working at Pennymac. We understand feeling disappointed in your compensation package. We have been growing our total rewards package (tuition reimbursement, charitable and volunteer matching programs, wellness programs, and increased paid time off) to continue to increase the value we provide our employees in this very competitive environment. Thank you for being a part of our journey to excellence.

2.0

Jul 16, 2025

Good Pay | Poor Work/Life Balance

Lead specialist

Recommend

CEO approval

Business Outlook

Pros

Good pay & bonuses Good benefits

Cons

Poor work/life balance Mandatory work on weekends

PENNYMAC Response

10mo

We are working hard to build a work environment that encourages growth and promotes wellness (mental, health, and financial). Growing as a company does not always mean size, it also means growing our ability to provide meaningful benefits, engaging experiences, and impactful leadership. We are continuously evaluating ourselves to improve our impact on our employees, customers, and shareholders. Based on your feedback we missed the mark, if you are willing, please reach out directly to us at employeerelations@pennymac.com so that we can better understand your specific situation and incorporate our feedback into our improvement strategy.

Viewing 58 - 60 of 1,556 Reviews

Jobs at PENNYMAC

Administrative Assistant

Frontend Engineer - AI Platform

Modification Processor

PENNYMAC

PENNYMAC reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great managers and interesting work

Everyone's Experience is Different

Good Pay | Poor Work/Life Balance

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