PENNYMAC reviews

3.0

45% would recommend to a friend

(1,557 total reviews)
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David Spector

51% approve of CEO

46% positive business outlook

PENNYMAC has an employee rating of 3.0 out of 5 stars, based on 1,557 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PENNYMAC employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews
3.0
Jun 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent base salary compared to competitors. Commission structure is generous to some degree (penalty tiers). Lots of inbound calls due to being a portfolio lender

Cons

Low flexibility. Long work hours, mandatory overtime during certain parts of the year. Management goals do not align with loan officer goals sometimes. Lots of metrics to hit with some not relative to loans fundings. High levels of micromanagement. Whole department set to monitor loan officers every move (Retail Control Tower). No upwards mobility

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PENNYMAC Response
11mo
We are sorry to hear about your experience in our workplace. We assure you that it is never our intention to create a stressful work environment for any of our employees. However, we appreciate you sharing your feedback with us, as it allows us to improve and make necessary changes for the benefit of our team members. We want to emphasize that we value the well-being of our employees. We understand that everyone operates differently and have personalized needs, and we try our best to accommodate those needs while still accomplishing our business goals. Nevertheless, we are continually looking for ways to make our workplace more amenable, so employees can come to work feeling fulfilled and engaged. Our company aims to learn from past mistakes and find better solutions because of them. Thank you for taking the time to write this review. If you decide you want to express more, please feel free to email our team: employeerelations@pennymac.com
5.0
Jun 17, 2025

Love Pennymac!

Recommend
CEO approval
Business Outlook

Pros

There's lots of room for growth and career development. Love my team and the people I work with!

Cons

No cons at this time.

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PENNYMAC Response
11mo
Thank you for taking the time to share your thoughts about your experience working with our company. We appreciate all forms of feedback, whether it be positive or negative as it allows us to improve and continue providing valuable services to our employees and clients. We are glad to hear that you found the working environment to be beneficial for you. We take great pride in ensuring that our work environment is conducive to productivity and fosters a sense of community among our team members.
5.0
Jun 9, 2025

Great company

Recommend
CEO approval
Business Outlook

Pros

Fun work environment, and amazing coworkers

Cons

No remote, employment and small bonuses

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PENNYMAC Response
1y
Thank you for taking the time to provide your honest feedback about your experience with our company. We are delighted to hear that you enjoyed working with us in your capacity and appreciated the friendly work surroundings. Indeed, we believe that a positive work/life culture is a crucial aspect of any successful business, and we are glad that you recognized our efforts in this regard. Thank you for being a part of our team, and we look forward to continuing our positive working relationship with you.
Viewing 64 - 66 of 1,557 Reviews

Glassdoor has 1,672 PENNYMAC reviews submitted anonymously by PENNYMAC employees. Read employee reviews and ratings on Glassdoor to decide if PENNYMAC is right for you.