Is PENNYMAC a good company to work for?

PENNYMAC has an overall rating of 3.0 out of 5, based on over 1,675 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 45% of employees would recommend working at PENNYMAC to a friend and 46% have a positive outlook for the business. The best reviews about PENNYMAC have been left by employees working as Supervisor , Sales Manager and Loan Counselor .

Does PENNYMAC pay their employees well?

According to anonymously submitted Glassdoor reviews, PENNYMAC employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at PENNYMAC. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at PENNYMAC?

45% of PENNYMAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PENNYMAC 3.0 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at PENNYMAC?

Loan Officer (122) , Mortgage Loan Officer (103) , Home Loan Specialist (64) , Customer Service Representative (58) , Home Loan Specialist I (40) , Home Loan Specialist II (37) , Analyst (32) , Loan Processor (31) , Business Analyst (27) , Vice President (18) , Mortgage Underwriter (17) , Manager (16) , Sales Manager (16) , Financial Analyst (14) , Supervisor (14)

What are the pros of working at PENNYMAC according to real employee reviews?

"Great people and move quickly as compared to the larger institutions" ((in 115 reviews)); "Pay is good and plentiful if you can live through the first year" ((in 110 reviews)); "Company offers good benefits and Penny pantry is great." ((in 54 reviews)); "I have been with the company for several years now and can say that PennyMac has a great culture." ((in 54 reviews)); "Currently have the option to work from home" ((in 40 reviews))

What are the cons of working at PENNYMAC according to real employee reviews?

"This is because of the poor management spearheaded by the site lead who proceeded to mismanage the site from the moment I was there." ((in 103 reviews)); "Virtually no work life balance" ((in 52 reviews)); "No training and lack of assistance" ((in 45 reviews)); "Some managers are good but not enough of them to make up for the bad ones." ((in 45 reviews)); "Lot & lots of layoffs" ((in 29 reviews))

What are employees saying about PENNYMAC layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PENNYMAC layoffs and their outlook for job security at PENNYMAC in 2026.

What are the top reviewed PENNYMAC locations?

Moorpark , Plano , Tampa , Fort Worth , Westlake Village , Pasadena , Phoenix , Los Angeles , Agoura Hills , Roseville , Westlake Village , Saint Louis , Las Vegas , Dallas , Thousand Oaks , Cary , Franklin , Raleigh , Sacramento , Nashville , Westlake , Irving , Dallas-Fort Worth , Summerlin , Carrollton , Honolulu , Agoura , Tucson , Houston , Canoga Park

PENNYMAC reviews

3.0

45% would recommend to a friend

(1,560 total reviews)

David Spector

51% approve of CEO

46% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

PENNYMAC has an employee rating of 3.0 out of 5 stars, based on 1,560 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PENNYMAC employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews

4.0

May 6, 2025

Nice Co-Worker

Home loan specialist

Recommend

CEO approval

Business Outlook

Pros

The people I worked with were really great

Cons

Very low pay and I never saw the faces of some of my co-workers.

PENNYMAC Response

1y

Thank you for taking the time to share your thoughts about your experience working with our company. We appreciate all forms of feedback, whether it be positive or negative as it allows us to improve and continue providing valuable services to our employees and clients.

1.0

May 2, 2025

Over worked and very much so underpaid

Loan processor

Recommend

CEO approval

Business Outlook

Pros

Mostly great co-workers and SOME great managers.

Cons

Overworked, underpaid, overlooked, no training at ALL, did I mention extremely underpaid. You had to train the managers that don't know anything about the process and they get paid more.

PENNYMAC Response

1y

Thank you for taking the time to share your thoughts about your experience working at Pennymac. We understand feeling disappointed in your compensation package. We have been growing our total rewards package (tuition reimbursement, charitable and volunteer matching programs, wellness programs, and increased paid time off) to continue to increase the value we provide our employees in this very competitive environment. Please know that we take all feedback seriously and are committed to providing a positive working environment for all of our employees. We value your willingness to learn and hope that you will continue to apply the skills and knowledge acquired during your time at Pennymac in your future endeavors.

3.0

May 1, 2025

no advancement

Home retention specialist

Recommend

CEO approval

Business Outlook

Pros

Provides a positive work environment.

Cons

Pay is low, no raises, no room for growth.

PENNYMAC Response

1y

Thank you for taking the time to share your thoughts about your experience working at Pennymac. We understand feeling disappointed in your compensation package. We have been growing our total rewards package (tuition reimbursement, charitable and volunteer matching programs, wellness programs, and increased paid time off) to continue to increase the value we provide our employees in this very competitive environment. Please know that we take all feedback seriously and are committed to providing a positive working environment for all of our employees. We value your willingness to learn and hope that you will continue to apply the skills and knowledge acquired during your time at Pennymac in your future endeavors.

Viewing 79 - 81 of 1,560 Reviews

Jobs at PENNYMAC

Core Non-Default Supervisor

Product Owner (AI & Prompt Strategy)

Mortgage Trading Analyst

Senior Administrative Support Assistant

PENNYMAC

PENNYMAC reviews

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Reviews by job title

Nice Co-Worker

Over worked and very much so underpaid

no advancement

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