PENNYMAC reviews

3.0

46% would recommend to a friend

(1,561 total reviews)
avatar

David Spector

52% approve of CEO

46% positive business outlook

PENNYMAC has an employee rating of 3.0 out of 5 stars, based on 1,561 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PENNYMAC employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews
4.0
Oct 29, 2024
Recommend
CEO approval
Business Outlook

Pros

Loved the people and management I worked with.

Cons

Because I was salaried, I did not receive over time pay when I worked long hours

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PENNYMAC Response
1y
Thank you for taking the time to share your thoughts about your experience working with our company. We appreciate all forms of feedback, whether it be positive or negative as it allows us to improve and continue providing valuable services to our employees and clients. We are glad to hear that you found the working environment to be beneficial for you. We take great pride in ensuring that our work environment is conducive to productivity and fosters a sense of community among our team members. We understand that compensation is an important factor in any employment decision, and we appreciate your feedback regarding this matter. We strive to provide fair compensation to all of our employees, and we regularly review our compensation policies to ensure that we remain competitive in the market. We understand meeting strict SLA's can be a challenging aspect of the job. The mortgage industry is not only highly competitive, but it is also strictly regulated and often Pennymac's high standards are required to provide a superior level of support to our customers as well as remain compliant. However, your feedback is critical to our success and we will forward your comments to share your perspective so that we can improve our processes while maintaining our high standards of service. Thank you!
5.0
Oct 28, 2024
Recommend
CEO approval
Business Outlook

Pros

- Incredibly friendly atmosphere and leadership. - Very frank, and straightforward, with their expectations. - With that being said, they will support you to get you to your marks, and provide a PLETHORE of coaching.

Cons

- No permanent remote opportunities (hybrid would be a good model, if Pennymac ever thought of doing so)

avatar
PENNYMAC Response
1y
Thank you for taking the time to share your thoughts about your experience working with our company. We appreciate all forms of feedback, whether it be positive or negative as it allows us to improve and continue providing valuable services to our employees and clients. We are glad to hear that you found the working environment to be beneficial for you. We take great pride in ensuring that our work environment is conducive to productivity and fosters a sense of community among our team members. We understand meeting strict SLA's can be a challenging aspect of the job. The mortgage industry is not only highly competitive, but it is also strictly regulated and often Pennymac's high standards are required to provide a superior level of support to our customers as well as remain compliant. However, your feedback is critical to our success and we will forward your comments to share your perspective so that we can improve our processes while maintaining our high standards of service. Thank you for being a part of our team!
2.0
Oct 24, 2024

Stressful industry

Recommend
CEO approval
Business Outlook

Pros

good money when the market was good

Cons

It is a very stressful environment.

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PENNYMAC Response
1y
We are sorry to hear about your experience in our workplace. We assure you that it is never our intention to create a stressful work environment for any of our employees. However, we appreciate you sharing your feedback with us, as it allows us to improve and make necessary changes for the benefit of our team members. We want to emphasize that we value the well-being of our employees. We understand that everyone operates differently and have personalized needs, and we try our best to accommodate those needs while still accomplishing our business goals. Nevertheless, we are continually looking for ways to make our workplace more amenable, so employees can come to work feeling fulfilled and engaged. Our company aims to learn from past mistakes and find better solutions because of them. Thank you for taking the time to write this review, and we wish you the very best in your future endeavors. If you decide you want to express more, please feel free to email our team: employeerelations@pennymac.com
Viewing 124 - 126 of 1,561 Reviews

Glassdoor has 1,676 PENNYMAC reviews submitted anonymously by PENNYMAC employees. Read employee reviews and ratings on Glassdoor to decide if PENNYMAC is right for you.