PENNYMAC reviews

3.0

46% would recommend to a friend

(1,560 total reviews)
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David Spector

52% approve of CEO

46% positive business outlook

PENNYMAC has an employee rating of 3.0 out of 5 stars, based on 1,560 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PENNYMAC employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews
5.0
Apr 11, 2019
Recommend
CEO approval
Business Outlook

Pros

I've worked here for over 4 years as a loan officer and would never consider going anywhere else. I've been in this business for over 17 years, and this is easily my favorite place I've worked. We have a great pay plan, and the company is extremely compliant. Last year was a bit of a challenging year in the mortgage industry with rates going up between 1-1.5%. Management did an outstanding job of keeping our phones ringing and my income actually went up year over year in spite of the rate increases.

Cons

I honestly can't think of anything. Of course you're going to have bad days from time to time anywhere, but there are no overarching issues if you're someone that's willing to work hard and make a good living.

5.0
Apr 11, 2019

A Great Place to Work

Recommend
CEO approval
Business Outlook

Pros

PennyMac has been the best company to work for. Management is very approachable, most are former loan officers that understand the difficulties of the job. - Warm inbound leads mostly from our large portfolio. Customers know who we are and receive direct marketing to call us directly instead of a third party mortgage website. We have dispatch teams that work hard to keep are phones ringing. -Very competitive pay compared to most mortgage lenders. Not many restrictions on OT, so you can always put in more hours to boost your pay. -Good work life balance. You don't have to take work home and won't be contacted on your cell or personal email. -This is a growing company that seems to always be hiring, advancements are merit based. -A lot of free lunches have been provided lately

Cons

-Medical benefits are expensive -There has been an increasing amount of operational work for loan officers which cuts into the amount of time we can spend getting more loans

5.0
Apr 10, 2019
Recommend
CEO approval
Business Outlook

Pros

Great environment, doubled my income. 90% inbound calls are portfolio leads so customers already know who we are. Promoted to management in a short time, work hard and you will move up.

Cons

Overtime required sometimes but not a big deal, normal day 8 hours.

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Glassdoor has 1,675 PENNYMAC reviews submitted anonymously by PENNYMAC employees. Read employee reviews and ratings on Glassdoor to decide if PENNYMAC is right for you.