Is PENNYMAC a good company to work for?

PENNYMAC has an overall rating of 3.0 out of 5, based on over 1,675 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 44% of employees would recommend working at PENNYMAC to a friend and 46% have a positive outlook for the business. The best reviews about PENNYMAC have been left by employees working as Supervisor , Sales Manager and Loan Counselor .

Does PENNYMAC pay their employees well?

According to anonymously submitted Glassdoor reviews, PENNYMAC employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at PENNYMAC. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at PENNYMAC?

44% of PENNYMAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PENNYMAC 2.9 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at PENNYMAC?

Loan Officer (122) , Mortgage Loan Officer (103) , Home Loan Specialist (64) , Customer Service Representative (58) , Home Loan Specialist I (40) , Home Loan Specialist II (37) , Analyst (32) , Loan Processor (31) , Business Analyst (27) , Vice President (18) , Mortgage Underwriter (17) , Manager (16) , Sales Manager (16) , Financial Analyst (14) , Supervisor (14)

What are the pros of working at PENNYMAC according to real employee reviews?

"Pay was decent and overtime was offered when 'they' needed us and WE pulled through for 'them'." ((in 117 reviews)); "Great people and move quickly as compared to the larger institutions" ((in 116 reviews)); "good benefits if you're on full" ((in 58 reviews)); "I have been with the company for several years now and can say that PennyMac has a great culture." ((in 56 reviews)); "Currently have the option to work from home" ((in 39 reviews))

What are the cons of working at PENNYMAC according to real employee reviews?

"This is because of the poor management spearheaded by the site lead who proceeded to mismanage the site from the moment I was there." ((in 100 reviews)); "Virtually no work life balance" ((in 50 reviews)); "No training and lack of assistance" ((in 49 reviews)); "Some managers are good but not enough of them to make up for the bad ones." ((in 45 reviews)); "No bonuses to anyone that isn't in management." ((in 29 reviews))

What are employees saying about PENNYMAC layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PENNYMAC layoffs and their outlook for job security at PENNYMAC in 2026.

What are the top reviewed PENNYMAC locations?

Moorpark , Plano , Tampa , Fort Worth , Westlake Village , Pasadena , Phoenix , Los Angeles , Agoura Hills , Roseville , Westlake Village , Saint Louis , Las Vegas , Dallas , Thousand Oaks , Cary , Franklin , Raleigh , Sacramento , Nashville , Westlake , Irving , Dallas-Fort Worth , Summerlin , Carrollton , Honolulu , Agoura , Tucson , Houston , Canoga Park

PENNYMAC reviews

3.0

44% would recommend to a friend

(1,560 total reviews)

David Spector

51% approve of CEO

46% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Culture & values

3.0

Compensation and benefits

2.9

Work/Life balance

2.9

Career opportunities

2.8

Senior management

PENNYMAC has an employee rating of 3.0 out of 5 stars, based on 1,560 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PENNYMAC employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Dec 13, 2017

Opportunity Advancement

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I have been with PennyMac for 5 years in Consumer Direct Lending. I have worked extremely hard in my time here but I have been rewarded by being promoted twice. PennyMac is a true meritocracy...if you work hard it will not go unnoticed!

Cons

I don't have a lot to say here but I think we need to make sure good employees do not leave for other companies.

2.0

Dec 7, 2017

Difficult/Toxic Environment in several Departments

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-Depending where you land, there is interesting problems of scale to address -There are people who care about doing a good job and treating customers fairly

Cons

-Depending where you land, there is interesting problems of scale to address caused by mismanagement -There are people who care about doing a good job and treating customers fairly who are drowned out by the dozens who don't care -Nepotism & in-fighting is rampant -Affectionately called Countrywide 2.0 by people experienced in the mortgage industry -Poor company culture in most departments -HR is not your friend -Pay is below local competitors and churn is often high

2.0

Dec 6, 2017

Beware of fake positive reviews

Analyst

Recommend

CEO approval

Business Outlook

Pros

As a current employee I am appalled but not surprised by the influx of positive reviews posted on here. It should raise a red flag to anyone considering joining this company that the majority of reviews posted before November 2017 are negative and somehow everyone started talking about how much they love this place in November. Huh either this is a HR tactic to purposefully raise the overall score or this is one hell of a coincidence.

Cons

Too many old folks should retire already yet they’re taking up spots and making it impossible for younger and more talented people to advance and make real contributions.

Viewing 1357 - 1359 of 1,560 Reviews

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PENNYMAC

PENNYMAC reviews

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Ratings by demographic groups

Reviews by job title

Opportunity Advancement

Difficult/Toxic Environment in several Departments

Beware of fake positive reviews

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