Is PENNYMAC a good company to work for?

PENNYMAC has an overall rating of 3.0 out of 5, based on over 1,675 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 44% of employees would recommend working at PENNYMAC to a friend and 46% have a positive outlook for the business. The best reviews about PENNYMAC have been left by employees working as Supervisor , Sales Manager and Loan Counselor .

Does PENNYMAC pay their employees well?

According to anonymously submitted Glassdoor reviews, PENNYMAC employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at PENNYMAC. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at PENNYMAC?

44% of PENNYMAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PENNYMAC 2.9 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at PENNYMAC?

Loan Officer (122) , Mortgage Loan Officer (103) , Home Loan Specialist (64) , Customer Service Representative (58) , Home Loan Specialist I (40) , Home Loan Specialist II (37) , Analyst (32) , Loan Processor (31) , Business Analyst (27) , Vice President (18) , Mortgage Underwriter (17) , Manager (16) , Sales Manager (16) , Financial Analyst (14) , Supervisor (14)

What are the pros of working at PENNYMAC according to real employee reviews?

"Great people and move quickly as compared to the larger institutions" ((in 117 reviews)); "Pay and workload balance were good (compared to other call center positions) when the market was hot." ((in 114 reviews)); "I have been with the company for several years now and can say that PennyMac has a great culture." ((in 55 reviews)); "good benefits if you're on full" ((in 54 reviews)); "Work from home was good" ((in 40 reviews))

What are the cons of working at PENNYMAC according to real employee reviews?

"This is because of the poor management spearheaded by the site lead who proceeded to mismanage the site from the moment I was there." ((in 104 reviews)); "Virtually no work life balance" ((in 51 reviews)); "No training and lack of assistance" ((in 51 reviews)); "Some managers are good but not enough of them to make up for the bad ones." ((in 45 reviews)); "Lots of layoffs" ((in 30 reviews))

What are employees saying about PENNYMAC layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PENNYMAC layoffs and their outlook for job security at PENNYMAC in 2026.

What are the top reviewed PENNYMAC locations?

Moorpark , Plano , Tampa , Fort Worth , Westlake Village , Pasadena , Phoenix , Los Angeles , Agoura Hills , Roseville , Westlake Village , Saint Louis , Las Vegas , Dallas , Thousand Oaks , Cary , Franklin , Raleigh , Sacramento , Nashville , Westlake , Irving , Dallas-Fort Worth , Summerlin , Carrollton , Honolulu , Agoura , Tucson , Houston , Canoga Park

PENNYMAC reviews

3.0

44% would recommend to a friend

(1,560 total reviews)

David Spector

51% approve of CEO

46% positive business outlook

Ratings by demographic groups

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PENNYMAC has an employee rating of 3.0 out of 5 stars, based on 1,560 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PENNYMAC employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews

1.0

Jan 11, 2017

Loan officer

Recommend

CEO approval

Business Outlook

Pros

Very little if any. Employment is a pro while you look for another job. Air conditioning and running water. Restrooms and break rooms

Cons

Where do I start? The managers think they're God's gift. Sad truth is they are all yes men. Their rates are excessively high purposely to steer borrowers back into Fha products which benefit the company more than the borrowers. These guys are Countrywide 2 but nowhere near as good. Rampant violations of the law are common place and if the CFPB paid them a visit, they would be shut down. Corporate thugs that need a taste of their own medicine

1.0

Dec 22, 2016

Just don't...

Loan servicing specialist

Recommend

CEO approval

Business Outlook

Pros

There are some nice people...

Cons

Poor pay, crazy bad benefits, egos...

3.0

Dec 21, 2016

Micro managed and overworked

Qa specialist ii

Recommend

CEO approval

Business Outlook

Pros

It is a decent company and is growing. I liked my job and the work I did but I was expected to be a robot. Nice facility with a gym and a small cafe but requires payroll deduction to purchase food. It does have a small pantry too but it is expensive. Exceptional supply closet.

Cons

Micro managed and quantity driven. Would get daily emails throughout the day about production and how enough work is not being done. No chance of a pay raise like ever, but MAY get a bonus. Constantly being loaded down with more work and additional responsibilities but no increase in pay and no overtime. They say they want to help you grow in your career and professional development. There were promotions but only for the folks in California, which is where all the power remains. Every time management made a trip out which was about 2 weeks to a month you were called into a one on one review of your performance, production and quality scores. Very hard to get praise. Benefits are super expensive and 401k only after a year of being on the job. 2 weeks vacation that has to be accrued.

Viewing 1435 - 1437 of 1,560 Reviews

Jobs at PENNYMAC

Core Non-Default Supervisor

Product Analyst III (AI Context Designer)

PENNYMAC

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Reviews by job title

Loan officer

Just don't...

Micro managed and overworked

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