PENNYMAC reviews

3.0

45% would recommend to a friend

(1,560 total reviews)
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David Spector

51% approve of CEO

46% positive business outlook

PENNYMAC has an employee rating of 3.0 out of 5 stars, based on 1,560 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PENNYMAC employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews
3.0
Apr 27, 2015

Account Executive

Recommend
CEO approval
Business Outlook

Pros

Plenty of leads coming from a growing portfolio. It's easier to get refi apps when you already service the mortgage. Hourly base (approx. 30K/yr) + per loan bonus. Some flexibility for job start/end times. Multi-state footprint.

Cons

Processing is lacking, many aspects had to be handled by sales or it wouldn't get done. Slow turn times. Files closing is 60-90 days. Standard pricing not competitive. Special incentive pricing closer to where rest of the market is. Sales managers are do little to provide support when needed most. PennyMac doesn't operate as a sales-based organization, but rather focuses on processors and pays them very well. Loan Officer comp plan is constantly changing and they most incentive adjusters are negative. Your bonus is always at risk and subject to multiple hits with all the metrics sales must adhere to. Ditch the scripts and adopt a call check list.

1.0
Apr 9, 2015

I Had to Quit Because I Was So Depressed Working at PennyMac

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great co-workers, wonderful and affordable food and snacks in cafeteria, good pay.

Cons

No room for growth, incompetent management/executives, no communication from decision makers, no training, inappropriate comments from upper management.

5.0
Apr 1, 2015

Good salary

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice people nice company overall depending on depth

Cons

Not challenging room for advance usually not available outside previous co workers brought in instead

Viewing 1510 - 1512 of 1,560 Reviews

Glassdoor has 1,675 PENNYMAC reviews submitted anonymously by PENNYMAC employees. Read employee reviews and ratings on Glassdoor to decide if PENNYMAC is right for you.