PENNYMAC reviews

3.0

46% would recommend to a friend

(1,562 total reviews)
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David Spector

52% approve of CEO

46% positive business outlook

PENNYMAC has an employee rating of 3.0 out of 5 stars, based on 1,562 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PENNYMAC employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews
4.0
Jul 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Great positive work culture, values, and you're treated well.

Cons

Really needs a new vacation policy. Accruing up to 2 weeks is by far the worst policy I've had of any job. Maternity and paternity leave is great which is why it feels so off to me.

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PENNYMAC Response
2y
Thank you for taking the time to provide your honest feedback about your experience with our company. We are delighted to hear that you enjoy working with us in your capacity and appreciated the friendly work surroundings. Indeed, we believe that a positive work/life culture is a crucial aspect of any successful business, and we are glad that you recognized our efforts in this regard. We are working hard to build a work environment that encourages growth and promotes wellness (mental, health, and financial). Growing as a company does not always mean size, it also means growing our ability to provide meaningful benefits, engaging experiences, and impactful leadership. We are continuously evaluating ourselves to improve our impact on our employees, customers, and shareholders. Based on your feedback we missed the mark, if you are willing, please reach out directly to us at employeerelations@pennymac.com so that we can better understand your specific situation and incorporate our feedback into our improvement strategy.
3.0
Jun 29, 2024
Recommend
CEO approval
Business Outlook

Pros

Good compensation and centrally located offices

Cons

Very little room for advancement

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PENNYMAC Response
2y
Thank you for taking the time to share your thoughts about your experience working with our company. We appreciate all forms of feedback, whether it be positive or negative as it allows us to improve and continue providing valuable services to our employees and clients. We are glad to hear that you found the working environment to be beneficial for you. We take great pride in ensuring that our work environment is conducive to productivity and fosters a sense of community among our team members. We understand that compensation is an important factor in any employment decision, and we appreciate your feedback regarding this matter. We strive to provide fair compensation to all of our employees, and we regularly review our compensation policies to ensure that we remain competitive in the market. We understand meeting strict SLA's can be a challenging aspect of the job. The mortgage industry is not only highly competitive, but it is also strictly regulated and often Pennymac's high standards are required to provide a superior level of support to our customers as well as remain compliant. However, your feedback is critical to our success and we will forward your comments to share your perspective so that we can improve our processes while maintaining our high standards of service.
4.0
Jun 20, 2024
Recommend
CEO approval
Business Outlook

Pros

Office, boss, learning, coffee, people

Cons

no remote, annoying, tedious, no room for growth, underpaid

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PENNYMAC Response
2y
Thank you for taking the time to share your thoughts and provide feedback as it helps us to evaluate and improve our work environment for all employees. We are committed to providing a positive and inclusive work environment and take your comments seriously. We encourage our employees to communicate with their supervisors or human resources if they have any issues or suggestions for improvement. Ultimately, we appreciate the opportunity to learn and grow, and we hope that we are addressing any concerns so we can improve the overall work experience for everyone. Please feel free to reach out to us directly at (employeerelations@pennymac.com) if you would like to provide more specific feedback or if you would like to connect with one of our human resources team members.
Viewing 172 - 174 of 1,562 Reviews

Glassdoor has 1,678 PENNYMAC reviews submitted anonymously by PENNYMAC employees. Read employee reviews and ratings on Glassdoor to decide if PENNYMAC is right for you.