Is PENNYMAC a good company to work for?

PENNYMAC has an overall rating of 3.0 out of 5, based on over 1,679 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 46% of employees would recommend working at PENNYMAC to a friend and 46% have a positive outlook for the business. The best reviews about PENNYMAC have been left by employees working as Supervisor , Sales Manager and Senior Loan Officer .

Does PENNYMAC pay their employees well?

According to anonymously submitted Glassdoor reviews, PENNYMAC employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at PENNYMAC. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at PENNYMAC?

46% of PENNYMAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PENNYMAC 2.9 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at PENNYMAC?

Loan Officer (122) , Mortgage Loan Officer (103) , Home Loan Specialist (64) , Customer Service Representative (58) , Home Loan Specialist I (40) , Home Loan Specialist II (37) , Analyst (33) , Loan Processor (31) , Business Analyst (27) , Vice President (18) , Mortgage Underwriter (17) , Manager (16) , Sales Manager (16) , Financial Analyst (14) , Supervisor (14)

What are the pros of working at PENNYMAC according to real employee reviews?

"Great people and move quickly as compared to the larger institutions" ((in 117 reviews)); "Pay and workload balance were good (compared to other call center positions) when the market was hot." ((in 107 reviews)); "Company offers good benefits and Penny pantry is great." ((in 59 reviews)); "I have been with the company for several years now and can say that PennyMac has a great culture." ((in 54 reviews)); "Work from home was good" ((in 39 reviews))

What are the cons of working at PENNYMAC according to real employee reviews?

"This is because of the poor management spearheaded by the site lead who proceeded to mismanage the site from the moment I was there." ((in 107 reviews)); "No training and lack of assistance" ((in 49 reviews)); "Some managers are good but not enough of them to make up for the bad ones." ((in 47 reviews)); "Virtually no work life balance" ((in 45 reviews)); "No bonuses to anyone that isn't in management." ((in 27 reviews))

What are employees saying about PENNYMAC layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PENNYMAC layoffs and their outlook for job security at PENNYMAC in 2026.

What are the top reviewed PENNYMAC locations?

Moorpark , Plano , Tampa , Fort Worth , Westlake Village , Pasadena , Phoenix , Los Angeles , Agoura Hills , Roseville , Westlake Village , Saint Louis , Las Vegas , Dallas , Thousand Oaks , Cary , Franklin , Raleigh , Sacramento , Nashville , Westlake , Irving , Dallas-Fort Worth , Summerlin , Carrollton , Honolulu , Agoura , Tucson , Houston , Canoga Park

PENNYMAC reviews

3.0

46% would recommend to a friend

(1,563 total reviews)

David Spector

52% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,563 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

PENNYMAC has an employee rating of 3.0 out of 5 stars, based on 1,563 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PENNYMAC employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews

1.0

Jan 31, 2024

No human face

Business analyst

Recommend

CEO approval

Business Outlook

Pros

Good people( except management). Good tech stack

Cons

Less pay, more work.. ruthless management. They micro manage people

PENNYMAC Response

2y

We wanted to take the time to respond to your last review. It seems your experience was frustrating and left you with a bad feeling. Although it is not the norm, we understand it was your experience. I would like to encourage you to reach out to us directly employeerelations@pennymac.com so that we can understand more about your situation. Even if we cannot change the past we can influence the future. We are working hard to build a work environment that encourages growth and promotes wellness (mental, health, and financial). Growing as a company does not always mean size, it also means growing our ability to provide meaningful benefits, engaging experiences, and impactful leadership. We are continuously evaluating ourselves to improve our impact on our employees, customers, and shareholders. Based on your feedback we missed the mark, if you are willing, please reach out directly to us at employeerelations@pennymac.com so that we can better understand your specific situation and incorporate our feedback into our improvement strategy.

2.0

Jan 30, 2024

5x Days in Office

Senior manager

Recommend

CEO approval

Business Outlook

Pros

smart people, nice to work around

Cons

5 days in the office starting 2024... bonus will be eliminated if you dare to wfh top 3 lenders won't have veterans day off can you imagine?

PENNYMAC Response

2y

Thank you for taking the time to share your thoughts. We truly value your feedback. We understand that transitioning away from remote work can be challenging and may have implications for our employees. Our decision to modify our remote work policy was not taken lightly and was made after careful consideration of various factors, including the evolving needs of our business, team collaboration requirements, and our commitment to maintaining a vibrant company culture.

4.0

Jan 30, 2024

Great

Loan originator

Recommend

CEO approval

Business Outlook

Pros

Great place to work if the market is favorable.

Cons

Base pay/hourly could be better. Only really mattered in times where the market was down and interest rates sky rocket.

PENNYMAC Response

2y

Thank you for taking the time to share your experiences. We want to emphasize that we value the well-being of our employees. We understand that everyone operates differently and have personalized needs, and we try our best to accommodate those needs while still accomplishing our business goals. Nevertheless, we are continually looking for ways to make our workplace more amenable, so employees can come to work feeling fulfilled and engaged. Our company aims to learn from past mistakes and find better solutions because of them. Thank you for taking the time to write this review, and we wish you the very best in your future endeavors. If you decide you want to express more, please feel free to email our team: employeerelations@pennymac.com

Viewing 238 - 240 of 1,563 Reviews

Jobs at PENNYMAC

Modification Processor

Senior Administrative Support Assistant

PENNYMAC

PENNYMAC reviews

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No human face

5x Days in Office

Great

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