PENNYMAC reviews

3.0

46% would recommend to a friend

(1,563 total reviews)
avatar

David Spector

52% approve of CEO

46% positive business outlook

PENNYMAC has an employee rating of 3.0 out of 5 stars, based on 1,563 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PENNYMAC employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Jan 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Work from home is huge.

Cons

Not paid enough for the work done.

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PENNYMAC Response
2y
Thank you for taking the time to share your thoughts about your experience working with our company. We appreciate all forms of feedback, whether it be positive or negative as it allows us to improve and continue providing valuable services to our employees and clients. We are glad to hear that you found the working environment to be beneficial for you. We take great pride in ensuring that our work environment is conducive to productivity and fosters a sense of community among our team members. We are also happy to hear that you found working remotely to be a positive aspect of your experience with us. We understand that compensation is an important factor in any employment decision, and we appreciate your feedback regarding this matter. We strive to provide fair compensation to all of our employees, and we regularly review our compensation policies to ensure that we remain competitive in the market. We understand meeting strict SLA's can be a challenging aspect of the job. The mortgage industry is not only highly competitive, but it is also strictly regulated and often Pennymac's high standards are required to provide a superior level of support to our customers as well as remain compliant. However, your feedback is critical to our success and we will forward your comments to share your perspective so that we can improve our processes while maintaining our high standards of service.
4.0
Jan 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Schedule, onsite cafeteria, onsite gym

Cons

Petty cellphone guidelines, no workplace comradery.

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PENNYMAC Response
2y
Thank you for your review of Pennymac. We appreciate your feedback and are thrilled that you enjoyed your sites Penny Pantry and Onsite Gym. Creating a great work environment is something we strive for, and we are glad that it was reflected in your time with us. Once again, we appreciate your sincere feedback and willingness to share your thoughts. Your review helps us identify areas where we can improve and ensure that we continue to provide a positive and supportive work environment for our employees. Should you have any further suggestions or concerns, please don't hesitate to reach out. We value your contribution as part of our team.
3.0
Jan 5, 2024
Recommend
CEO approval
Business Outlook

Pros

The medical benefits are affordable and provide decent coverage

Cons

There is an us vs. them mentality with executive management. The company follows industry trends, and does not seem to make independent/original decisions. The hybrid and remote work models were removed without any real justification, leaving many wondering why change something that had been working well. The salary and compensation is very low compared to industry standards for the same job function.

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PENNYMAC Response
2y
Firstly, we would like to thank you for taking the time to share your experience with us. We appreciate your candid feedback and we are sincerely apologetic that we did not meet your expectations. We understand that concerns around productivity monitoring and expectations in a hybrid work environment wasn't ideal for you and had a negative impact on your experience. We understand that transitioning away from remote work can be challenging and may have implications for our employees. Our decision to modify our remote work policy was not taken lightly and was made after careful consideration of various factors, including the evolving needs of our business, team collaboration requirements, and our commitment to maintaining a vibrant company culture. Lastly, we greatly appreciate your advice to management and commit to putting it into practice. We want our employees to know that they are truly valued and we will do everything possible to ensure their needs are met. Thank you again for your feedback and we hope for a chance to improve your experience in the future."
Viewing 253 - 255 of 1,563 Reviews

Glassdoor has 1,679 PENNYMAC reviews submitted anonymously by PENNYMAC employees. Read employee reviews and ratings on Glassdoor to decide if PENNYMAC is right for you.