Apr 5, 2024
PENNYMAC Response
2yWe wanted to take the time to respond to your last review. It seems your experience was frustrating and left you with a bad feeling. Although it is not the norm, we understand it was your experience. We will take this feedback back to our team so that we can ensure a better process moving forward.
Growing as a company does not always mean size, it also means growing our ability to provide meaningful benefits, engaging experiences, and impactful leadership. We are continuously evaluating ourselves to improve our impact on our employees, customers, and shareholders. Based on your feedback we missed the mark, if you are willing, please reach out directly to us at employeerelations@pennymac.com so that we can better understand your specific situation and incorporate our feedback into our improvement strategy.