PNC is a forward thinking company, but senior management could benefit from listening to its employees.
Pros
PNC does lots of things right. The company is stable, sound, ethical, and has great benefits. One of the most impressive benefits is a 401k with a generous match plus a set aside amount in a pension plan at no cost to the employee. There are many lines of business and challenging positions that one could chose to explore with regard to one's career path. Retail banking is merely a segement of a larger institution that encompasses all types of financial services such as commercial mortgage banking, leasing, and securities. PNC is a forward thinking company that recognizes diversity in their work force is critical to the firm's future success and actively seeks to diversify its ranks. Additionally, PNC recognizes there are other generations beyond the Boomers and seeks to create products to attract younger customers in order to develop long term client relationships. Overall PNC is a great place to work and develop a long term career.
Cons
PNC is very large and like most large organizations, its top management is far removed from the real work that keeps the organization humming along. There is much bureacracy and red tape, and they tend to create 'processes' where they are unnecessary. Everything has a process and nothing is done on an ad hoc basis in the organization, which can (and to a certian extent does) stifle creativity. Communication could be better between lines of business, and it's not unusual to discover duplication of efforts in business segments strictly due to lack of communication. In some lines of business the culture tends to be less than appreciative when it comes to saying 'thank you' to high performing employees. The risk to high performers in some business segments is getting more work thrown at them without appropriate recognition which often causes individuals to jump ship to another business segment or leave PNC altogether.