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      PPL

      Engaged Employer

      PPL Customer Service Representative reviews

      4.0

      97% would recommend to a friend

      (10 total reviews)
      avatar

      Vince Sorgi

      98% approve of CEO

      99% positive business outlook

      Ratings by category

      4.9

      Diversity & inclusion

      4.8

      Compensation and benefits

      4.7

      Culture & values

      4.7

      Senior management

      4.0

      Work/Life balance

      4.0

      Career opportunities

      Ratings by demographic groups

      Reviews by job title

      10 reviews
      4.0
      May 2, 2025

      Good

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      You often have the ability to choose shifts that work best for you

      Cons

      Inconsistent Hours You may not get regular or predictable work, which can make it hard to budget or plan your time.

      3.0
      Dec 13, 2022

      Nepotism

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay was good for area

      Cons

      Nepotism, micro managing, union not present

      Viewing 1 - 3 of 10 Reviews
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