-Pay should be adjusted to at least hourly + commission, instead of commission only. The local fast food restaurant pays more per hour and I hold 3 different industry licenses and I'm in a high-income area in an upscale senior community. You are paid commission or minimum wage, whichever is greater.
-Unpaid training is quarterly via Zoom for stylists only. Nothing for the nail techs, who should be given advanced training on dealing with geriatric nails. The paid training on line at the beginning of employment are freebie that you can do on your own.
-No one shows you how to use the special equipment for clients with physical issues (like forward facing shampoo bowl.) A company produced video would help.
-Except for the hair products, all other products are beauty school quality and if they don't supply it on the shopping portal, you can't get it. I need several items to do my job and buy them myself.
-No compensation for no-shows or late cancellations.
-They offer early access to your next paycheck, which is an indication that you are being under paid.
-Seniors are notoriously cheap tippers, so you can't rely on tips to make a dent in your paycheck. The preset tipping amounts upon check out need to be updated. Most tips are approximately 5%. (I personally made more 20 years ago!)
-A service can take 2X longer than expected due the condition of the client's feet, but the pedicure cost/ received commission will be the same but the work is doubly hard.
-Sometime you feel more like a caregiver, CNA, etc. instead of a salon/spa professional.
-As an employee, any addition training, certifications can't be written off on taxes and the company doesn't seem to care whether you've advanced yourself or not nor will they offer to cover any expenses for you to advance yourself which will benefit the company or clients.