PS Salon & Spa reviews

3.5

59% would recommend to a friend

(172 total reviews)

John J. Polatz

63% approve of CEO

61% positive business outlook

PS Salon & Spa has an employee rating of 3.5 out of 5 stars, based on 172 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PS Salon & Spa employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

172 reviews
5.0
Jul 12, 2025

Great Company

Recommend
CEO approval
Business Outlook

Pros

You never have to work weekends

Cons

While building clients the pay is lower

1.0
May 9, 2025

Don't waste your time

Recommend
CEO approval
Business Outlook

Pros

You don't work nights or weekends.

Cons

Stylist only make 50% commission on low prices. No benefits for stylist. Little tips. Only 1 to 2 days a week to work. You have to go through Alzhemers and dementia traning. Some days you work in memory care units which make you feel more like a nurse then a stylist. They offer no training on how to shampoo people in wheelchairs, they throw you in the salon and you work alone with no assistance. They expect you to go through old paper authorization forms in order to book your appointments. Expect to do about 5 people a day. District leader is expected to drive 30, 40, 60 minutes to different communities sometimes more than once in the same day. They offer no compensation for gas. You will put a lot of miles and wear and tear on your car. Technology is so bad it's embarrassing. Days you are behind the chair they expect you to do all the manager duties for no management pay. They expect you to be in constant contact with the staff at the communities through email and phone calls. They even conect your phone to a phone number they assign to you so these communities, residents or family of residents can contact you directly. Showing another way they are cheap. Constant mistakes by payroll and when you inform them of the mistakes you have to wait till your next paycheck to receive your money. All black dresscode adds to how depressing the environment is. Don't believe what they promise because they constantly change what they originally told you. They expect you to stay until 5 when the salon closes at 2 or 3. Meaning no commission meaning making you stay for no pay. The district leader before me only lasted a month. They offered me district leader after 1 month as a stylist. I only last 2 weeks before quitting. They expect a lot from you and don't want to pay you for it.

3.0
Feb 13, 2025

Fine For Right Now

Recommend
CEO approval
Business Outlook

Pros

Great work/life schedule.My co-workers are awesome. I have a flexible schedule and take vacations when I want (unpaid.) Clients are lovely and appreciate your help. Partnered with Paul Mitchell. Lots of job opportunities across the country, with daily job opening updates. The company does hire from within for upper management. Early access to your next paycheck. You're an employee and can work at several locations for more hours. Commission is 50%. My District Manager has been great, but she works long hours. I'm looking forward to moving up in the company and maybe making a difference for the behind-th-chair professionals.

Cons

-Pay should be adjusted to at least hourly + commission, instead of commission only. The local fast food restaurant pays more per hour and I hold 3 different industry licenses and I'm in a high-income area in an upscale senior community. You are paid commission or minimum wage, whichever is greater. -Unpaid training is quarterly via Zoom for stylists only. Nothing for the nail techs, who should be given advanced training on dealing with geriatric nails. The paid training on line at the beginning of employment are freebie that you can do on your own. -No one shows you how to use the special equipment for clients with physical issues (like forward facing shampoo bowl.) A company produced video would help. -Except for the hair products, all other products are beauty school quality and if they don't supply it on the shopping portal, you can't get it. I need several items to do my job and buy them myself. -No compensation for no-shows or late cancellations. -They offer early access to your next paycheck, which is an indication that you are being under paid. -Seniors are notoriously cheap tippers, so you can't rely on tips to make a dent in your paycheck. The preset tipping amounts upon check out need to be updated. Most tips are approximately 5%. (I personally made more 20 years ago!) -A service can take 2X longer than expected due the condition of the client's feet, but the pedicure cost/ received commission will be the same but the work is doubly hard. -Sometime you feel more like a caregiver, CNA, etc. instead of a salon/spa professional. -As an employee, any addition training, certifications can't be written off on taxes and the company doesn't seem to care whether you've advanced yourself or not nor will they offer to cover any expenses for you to advance yourself which will benefit the company or clients.

Viewing 13 - 15 of 172 Reviews

Glassdoor has 176 PS Salon & Spa reviews submitted anonymously by PS Salon & Spa employees. Read employee reviews and ratings on Glassdoor to decide if PS Salon & Spa is right for you.