Question 1

Is PSCU a good company to work for as a Member Service Representative?

Accepted Answer

Member Service Representative professionals working at PSCU have rated their employer with 3.2 out of 5 stars in 44 Glassdoor reviews. This is a lower than average score with the overall rating of PSCU employees being 4.1 out of 5 stars. Search open Member Service Representative Jobs at PSCU now and start preparing for your job interview by browsing frequently asked Member Service Representative interview questions at PSCU.

Question 2

Does PSCU pay Member Service Representative employees well?

Accepted Answer

Member Service Representative professionals rate their compensation and benefits at PSCU with 3.8 out of 5 stars based on 44 anonymously submitted employee reviews. This is 7.6% worse than the company average rating for salary and benefits. Find out more about Member Service Representative salaries at PSCU.

Question 3

How happy are Member Service Representative professionals working at PSCU?

Accepted Answer

53% of Member Service Representative employees at PSCU would recommend their employer to a friend. This rating has increased by 35% in the past 12 months. Member Service Representative professionals have also rated PSCU with a 3.1 rating for work-life-balance, 4.0 rating for diversity and inclusion, 4.1 rating for culture and values and 3.2 rating for career opportunities.

Question 4

What are the top reviewed jobs at PSCU?

Accepted Answer

Fraud Detection Representative (44), Customer Service Representative (37), Member Service Representative (31), Manager (18), Contact Center Representative (15), Account Executive (13), Member Services Representative (13), Fraud Detection Specialist (12), Fraud Representative (12), Fraud Specialist (12), Vice President (12), Fraud Analyst (11), Analyst (10), Project Manager (10), Contact Center Supervisor (8)

Question 5

What are the pros of working at PSCU according to real employee reviews?

Accepted Answer

"Benefits are good; you can get discounts on your medical insurance premiums if you engage in a healthy lifestyle." ((in 92 reviews)); "Great culture and enjoy my job." ((in 61 reviews)); "Pay is good and they will give you plenty hours." ((in 47 reviews)); "wondeerful place to work clean and employees friendly" ((in 36 reviews)); "Good pay, flexible schedule and work from home" ((in 28 reviews))

Question 6

What are the cons of working at PSCU according to real employee reviews?

Accepted Answer

"The pay is so high because you're going to be yelled at constantly while dealing with unrealistic job expectations and poor management." ((in 33 reviews)); "Bad Supervisor, uncaring corporate toadies" ((in 19 reviews)); "Poor training" ((in 16 reviews)); "Bad managers with not so good attitudes and super rude customers" ((in 14 reviews)); "There is no communication within the company from senior managment down including the lack of communication witin the same division." ((in 12 reviews))

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