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      PSCU

      Now known as Velera

      Is this your company?

      PSCU reviews

      4.1

      85% would recommend to a friend

      (957 total reviews)
      avatar

      Chuck Fagan

      91% approve of CEO

      83% positive business outlook

      Ratings by demographic groups

      PSCU has an employee rating of 4.1 out of 5 stars, based on 957 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The PSCU employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      957 reviews
      1.0
      Jan 25, 2012

      Never had a job quite like this one!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a job for now. I was laid off and I needed somewhere to work. I hope things change soon.

      Cons

      My biggest disappoint is that everyone is not treated equal at all levels. If you are not friends with Management, you will not advance.

      3.0
      Sep 9, 2011

      It's like being a bank teller just X10 time faster and X10 more people.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Overall experience this job does offer the call center envionment, show up do your job and keep a friendly attitude and you'll get a paycheck. Does offer benefits and PTO after 30 days with comparable wages for the type of work. As for as call center jobs goes this job actually is not that bad. On the most part as long as you do your job with accuracy and meet the service level volume of calls. Then you'll do just fine.

      Cons

      Picture being in a cublicle all day long and taking upwards of 100 + calls a day (back to back). The worst part is as a call center your options are more limited so there will be times where you feel like your just a live messenger machine. Due to the job is not sales, your value as an employee depends on your overall stats, but the only incentive to be the best is to keep your hours or your job for that matter. As for my location, the facilities are nice and covered parking is a plus. So the bright side is it's a safe job just what ever you do, make sure you never show up late or call out sick! They will hound you like dogs big time.

      3.0
      Jan 13, 2011

      Fine place to work

      Fraud detection representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      PSCU had a good working environment, co-workers were friendly and management was competent. The new facility was nice, and a good size for the number of employees in the Phoenix location.

      Cons

      In our area, very rarely did they do anything for the employee to reward or motivate. In other areas they were great about that, and it was dissatisfying to see that our immediate supervisors did very little of that.

      Viewing 310 - 312 of 957 Reviews
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      ReviewsPSCU reviews

      Glassdoor has 995 PSCU reviews submitted anonymously by PSCU employees. Read employee reviews and ratings on Glassdoor to decide if PSCU is right for you.