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      PSCU

      Now known as Velera

      Is this your company?

      PSCU reviews

      4.1

      85% would recommend to a friend

      (957 total reviews)
      avatar

      Chuck Fagan

      91% approve of CEO

      83% positive business outlook

      Ratings by demographic groups

      PSCU has an employee rating of 4.1 out of 5 stars, based on 957 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The PSCU employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      957 reviews
      5.0
      Aug 10, 2022

      A company that cares

      Sr. systems consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      PSCU on all level of management makes sure employees know they are about their well-being and puts emphasis and equal pay, good training and advance personal development, including welcoming a diverse workforce.

      Cons

      Company is growing quickly and therefore communication between departments are sometimes slow to catch up to the new demands additional employees place on the work place. sometimes departments are not pulled in for feedback on new processes early enough to tweak the process before it goes live.

      3.0
      Aug 9, 2022

      Just “ok”

      Fraud agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company has good health/dental benefits.

      Cons

      1. Sink or swim environment 2. Many agents/managers/leads are robotic 3. Communication across the channels are not in sync 4. You are a seat warmer 5. Schedule does not change so don’t look for 4/6 month “window” 6. Shift swapping with fellow agents are a joke 7. Redundant calls make for a boring day to day shift 8. Email central to much to read 9. 30 minute lunches are not enough 10. No break between calls

      3.0
      Aug 3, 2022

      Decent for what it is

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not too much micromanagement on the management side

      Cons

      Pay is not good starting out

      Viewing 316 - 318 of 957 Reviews
      Related searches: PSCU jobs | PSCU salaries | PSCU benefits | PSCU interviews
      ReviewsPSCU reviews

      Glassdoor has 995 PSCU reviews submitted anonymously by PSCU employees. Read employee reviews and ratings on Glassdoor to decide if PSCU is right for you.