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      PSCU

      Now known as Velera

      Is this your company?

      PSCU reviews

      4.1

      85% would recommend to a friend

      (957 total reviews)
      avatar

      Chuck Fagan

      91% approve of CEO

      83% positive business outlook

      Ratings by category

      4.4

      Diversity & inclusion

      4.3

      Culture & values

      4.1

      Work/Life balance

      4.1

      Senior management

      4.1

      Compensation and benefits

      4.0

      Career opportunities

      PSCU has an employee rating of 4.1 out of 5 stars, based on 957 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The PSCU employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      957 reviews
      5.0
      Jun 27, 2022

      Employee Experience

      Client service executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      PSCU is an incredibly inclusive, generous, supportive and fulfilling company to work for. When I started working at PSCU it felt like home; being based out of FL, anytime a hurricane comes through they have always set up and made available cases of water for every employee. During Covid they went above and beyond to make sure EVERY employee was taken care of and had the necessary means to move to working from home with ease. It was during these important and impactful moments where you see the action behind our motto reigns true, "Our Employees are our greatest asset". PSCU embodies that to the fullest.

      Cons

      If I had to pick a con, I would simply be nitpicking; every "job" comes with cons, none of them would turn me away from wanting to genuinely work here.

      1.0
      Jun 23, 2022

      Stay Away

      Pt receptionist
      Recommend
      CEO approval
      Business Outlook

      Pros

      None at all period, done!

      Cons

      The amount of work they expect is insane, 170 -200 calls a day, spreadsheets w 70 names, much mail, and about 25 more small duties. No matter what I did it was not enough. I was not supposed to take breaks, work non stop 8-5. I was supposed to get in 15 min before my shift, yet could not get paid until 8 am. The trainer was worse than a drill sergeant. I couldn't leave my desk to go the bathroom and warm up my coffee, 1 item as at time as I was to be glued to the phones. They let me go and my recruiter told me it was I missed 2 items the day before! I shared a desk, it was full, I didn't even have a drawer that was mine, I had a large bag and just took my notes and notebook and binder w me each night. I've an MBA, was a VP in 2 careers, work very fast n efficient, nothing was good enough, 4 weeks!

      5.0
      Jun 21, 2022

      Debit Client Service Executive

      Client service executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work-life balance, amazing team mates, wonderful leaders.

      Cons

      I don't have any cons, per se. This is the first job I have ever had that featured all remote training. It was just a little difficult to get used to.

      Viewing 331 - 333 of 957 Reviews
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      ReviewsPSCU reviews

      Glassdoor has 995 PSCU reviews submitted anonymously by PSCU employees. Read employee reviews and ratings on Glassdoor to decide if PSCU is right for you.