Question 1

Is PSCU a good company to work for?

Accepted Answer

PSCU has an overall rating of 4.1 out of 5, based on over 995 reviews left anonymously by employees. This rating has been stable over the past 12 months. 85% of employees would recommend working at PSCU to a friend and 83% have a positive outlook for the business. The best reviews about PSCU have been left by employees working as Vice President, Account Executive and Manager.

Question 2

Does PSCU pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, PSCU employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at PSCU. This rating has been stable over the past 12 months.

Question 3

How satisfied are employees working at PSCU?

Accepted Answer

85% of PSCU employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated PSCU 4.1 out of 5 for work life balance, 4.3 for culture and values and 4.0 for career opportunities.

Question 4

What are the top reviewed jobs at PSCU?

Accepted Answer

Fraud Detection Representative (44), Customer Service Representative (37), Member Service Representative (31), Manager (18), Contact Center Representative (15), Account Executive (13), Member Services Representative (13), Fraud Detection Specialist (12), Fraud Representative (12), Fraud Specialist (12), Vice President (12), Fraud Analyst (11), Analyst (10), Project Manager (10), Contact Center Supervisor (8)

Question 5

What are the pros of working at PSCU according to real employee reviews?

Accepted Answer

"Benefits are good; you can get discounts on your medical insurance premiums if you engage in a healthy lifestyle." ((in 92 reviews)); "Great culture and enjoy my job." ((in 63 reviews)); "Pay is good and they will give you plenty hours." ((in 49 reviews)); "Much room for movement and management is supportive." ((in 36 reviews)); "wondeerful place to work clean and employees friendly" ((in 34 reviews))

Question 6

What are the cons of working at PSCU according to real employee reviews?

Accepted Answer

"Supervisors are always in eachother cubicle, property gets stolen and they don’t do investigation, spanish reps barely get days off, favoritism is very strong, supervisors can barely help people, rumors are spread throughout the center about reps, cannot have your phone, they change the number on the boards to make it seem less busy, the traning is not done in a way to help reps." ((in 18 reviews)); "No training to move up in the company." ((in 15 reviews)); "Yet at the same time someone that doesn't know how to do their job and puts out cruddy work will get a promotion to "make them look good" and get transferred to another manager." ((in 14 reviews)); "There is no communication within the company from senior managment down including the lack of communication witin the same division." ((in 10 reviews)); "Pay was below market, there’s an almost shocking lack of diversity amongst upper management and c" ((in 9 reviews))

Question 7

What are employees saying about PSCU layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PSCU layoffs and their outlook for job security at PSCU in 2026.

Question 8

What are the top reviewed PSCU locations?

Accepted Answer

Saint Petersburg, Phoenix, Allen Park, Saint Pete, Saint Petersburg Beach, Tampa, Largo, Detroit, Auburn Hills, Southgate, Omaha, Clearwater, Dallas, Houston, Fort Lauderdale, Oklahoma City, Raleigh, Saint Paul, Cincinnati, Miami, Ocala, Remote, Huntsville, Mobile, Layton, Chicago, Big Stone Gap, Saint Louis, New York, Arizona City

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It's a decent place to work but it's somewhat of a retirement home

HR tried to have FMLA denied after I came back from major surgery

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