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      PSCU

      Now known as Velera

      Is this your company?

      PSCU reviews

      4.1

      85% would recommend to a friend

      (957 total reviews)
      avatar

      Chuck Fagan

      91% approve of CEO

      83% positive business outlook

      Ratings by demographic groups

      PSCU has an employee rating of 4.1 out of 5 stars, based on 957 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The PSCU employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      957 reviews
      4.0
      Aug 22, 2021

      decient place to work

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent training. Best I've experienced. working from home there is a lot of support through Help desk and Supervisors. Lots of over time If you want it.

      Cons

      Having to be VERY scripted. A multitude of different scripted scenario's and mark downs on calls come very quickly. Working required OT can be difficult if you need the time off. I've worked many call center jobs but this one expects you to apologize way too often. It makes it hard to get through calls

      5.0
      Aug 16, 2021

      Great Job, low stress

      Senior product designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great job with lower stress levels than a major Corporation. Work with great people every day. Midsize company but feels very family oriented

      Cons

      Some of the culture and processes seem outdated. Some employees have been there for over 30 years and haven’t really adapted with the times.

      5.0
      Aug 15, 2021

      how to improve PSCU

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      great work environment. a lot of un-going support. very nice people to work with. positive

      Cons

      I don't have anything.I don't have anything.I don't have anything.I don't have anything.I don't have anything.I don't have anything.

      Viewing 649 - 651 of 957 Reviews
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      ReviewsPSCU reviews

      Glassdoor has 995 PSCU reviews submitted anonymously by PSCU employees. Read employee reviews and ratings on Glassdoor to decide if PSCU is right for you.