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PSCU reviews

4.1

85% would recommend to a friend

(957 total reviews)
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Chuck Fagan

91% approve of CEO

83% positive business outlook

PSCU has an employee rating of 4.1 out of 5 stars, based on 957 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The PSCU employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

957 reviews
5.0
Apr 26, 2017
Recommend
CEO approval
Business Outlook

Pros

I've worked at PSCU for almost 15 years and I couldn't imagine going elsewhere. I started as a call center employee and PSCU helped me discover my career path in training (I'm now a manager of a training team). I've been able to use the generous tuition reimbursement to continue my education, while growing my career simultaneously. Great leaders along the way have taught me so much, and continue to do so. PSCU is more than a job to me, and I highly recommend the culture, people and mission of this fantastic organization!

Cons

Some silos within departments, however, we continue to find ways to collaborate and break down those barriers.

4.0
Mar 15, 2016

Fraud Detection Rep

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Minimal supervision once trained. Vacation and health benefits available after 60 days. Great peers to work with.

Cons

Back to back calls. Poor training. Poor communication with management. Poor and unprofessional management. A few weird call center nobody's staying in their same position 7-10 years with little to none career advancement. No weekends off only one day. Late schedules.

1.0
Mar 2, 2016

Service rep

Recommend
CEO approval
Business Outlook

Pros

Free gym and free fruit

Cons

PSCU'S Phoenix location discriminates against black americans. PSCU is currently being sued because of their discrimination. They are not bothered by the lawsuit, because they continue to discriminate.

Viewing 73 - 75 of 957 Reviews

Glassdoor has 995 PSCU reviews submitted anonymously by PSCU employees. Read employee reviews and ratings on Glassdoor to decide if PSCU is right for you.