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PSCU reviews

4.1

85% would recommend to a friend

(957 total reviews)
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Chuck Fagan

91% approve of CEO

83% positive business outlook

PSCU has an employee rating of 4.1 out of 5 stars, based on 957 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The PSCU employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

957 reviews
3.0
Nov 5, 2015

Credit Card Customer Service

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

PSCU had very good health / dental vision benefits.

Cons

Management was mediocre and was changing the standards for QA evaluations every 6 to 9 months with severe penalties for honest mistakes, like loosing your monthly bonus -- even when the mistake didn't cost the customer. ... It was very hard to move up or transfer out of the department. I have college degree, and was an employee in good standing (no disciplinary actions) but was unable to get a job outside the contact center. ... Raises were drastically reduced for several years -- as the company continued to make record profits.

4.0
Oct 13, 2015

Great company with a heart

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company was founded on cooperative principles and it has a 'heart.' The employees are driven and committed to helping their credit unions succeed.

Cons

The company leadership changed and I think lost its way for a bit. There is new management at the top now, and I think this will make a big difference in both employee and client satisfaction.

3.0
Oct 8, 2015

OK

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good people to work with Good culture

Cons

Needs a better attendance policy. If you get sick or death in family it counts against you

Viewing 817 - 819 of 957 Reviews

Glassdoor has 995 PSCU reviews submitted anonymously by PSCU employees. Read employee reviews and ratings on Glassdoor to decide if PSCU is right for you.