Great coworkers, terrible company
Pros
I've been here 5 years and the pros that I saw when I came in are gone. Except the benefits. PTO and insurance plans are pretty top notch, but unless PTO and insurance are the only things you desire then look elsewhere.
Cons
One year we got an email saying bonuses and raises were being reduced due to the economy. The very next day we got an email thanking us for our hard work and helping the company make record profits. Computers and systems are out of date, they keep trying to bring in new systems (for card servicing, phone systems etc) that are broken or work less well than the old ones. When we need to upgrade our computers, and put more money into employee retention, they instead buy treadmills, put up a coffee bar and installed a very expensive new IT center only to make themselves look good, although none of that helps the business or the employees do their work.
