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      PSCU

      Now known as Velera

      Is this your company?

      PSCU reviews

      4.1

      85% would recommend to a friend

      (957 total reviews)
      avatar

      Chuck Fagan

      91% approve of CEO

      83% positive business outlook

      Ratings by category

      4.4

      Diversity & inclusion

      4.3

      Culture & values

      4.1

      Work/Life balance

      4.1

      Senior management

      4.1

      Compensation and benefits

      4.0

      Career opportunities

      PSCU has an employee rating of 4.1 out of 5 stars, based on 957 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The PSCU employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      957 reviews
      4.0
      Jan 16, 2014

      over 10 years of ups and downs

      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very stable company. Great culture. Excellent benefits and facilities.

      Cons

      too many chiefs, too much departmental feudalism and not enough cooperation and communication.

      2.0
      Oct 30, 2013

      Horrible

      Member service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hourly wage was high for job description

      Cons

      No room for growth, they treat their employees like children and criminals, no trust, no guidance.

      1.0
      Jul 10, 2013

      I don't know you, but I know you deserve better than what this company can pay you!!!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly coworkers who treat each other with respect, which is good because you'll need a shoulder to cry on after taking 100 calls a day from members who abuse you, and a system of call center metrics designed to take away any motivation for a bonus! I spent two years second guessing myself about this company. As a single mom, I was forced to work holidays instead of spending time with my children, and was rewarded with a 25 cent an hour raise after two years of loyalty.

      Cons

      The list of cons is too long to write, but the problem starts with an outdated business model, inferior technology and a real serious issue with work life balance. Simply put, the call center expects 24/7 commitment from everyone while paying embarrassly low wages. Companies like this take advantage of the poor economic environment, but when things do turn around they won't survive, because people remember how truly awful they were treated!

      Viewing 88 - 90 of 957 Reviews
      Related searches: PSCU jobs | PSCU salaries | PSCU benefits | PSCU interviews
      ReviewsPSCU reviews

      Glassdoor has 995 PSCU reviews submitted anonymously by PSCU employees. Read employee reviews and ratings on Glassdoor to decide if PSCU is right for you.