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PSCU reviews

4.1

85% would recommend to a friend

(957 total reviews)
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Chuck Fagan

91% approve of CEO

83% positive business outlook

PSCU has an employee rating of 4.1 out of 5 stars, based on 957 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The PSCU employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

957 reviews
4.0
Aug 23, 2012
Recommend
CEO approval
Business Outlook

Pros

Great for entry-level or desperate individuals. Benefits are excellent and very affordable. At entry-level, schedule is very flexible. Overtime is almost constantly available. Shift premium is paid for working between 7pm and 7am, and on the weekends. English/Spanish bi-lingual agents make an additional $1/hr for all hours worked.

Cons

Once you're placed on a "dedicated team" it is nearly impossible to schedule time off or have your schedule changed to accommodate life changes. Management prefers to hire from outside than promote from within. New hires make same base rate as long-time employees.

4.0
Aug 4, 2012
Recommend
CEO approval
Business Outlook

Pros

Has good benefits for part time and full time employees, is working towards more flexible scheduling, and is investing in it's employees with great rewards and events. Promotes from within!

Cons

Scheduling still needs a lot of work and some of the supervisors need more training in how to manage people.

5.0
Aug 2, 2012
Recommend
CEO approval
Business Outlook

Pros

Some of the people are great to work for. This company cares about their employees and values their opinions on ways to make things better.

Cons

Some employees- managers and above are negative and not really on board with where the company is going. They have a lot to say about why things don't/won't work but never any solutions.

Viewing 925 - 927 of 957 Reviews

Glassdoor has 995 PSCU reviews submitted anonymously by PSCU employees. Read employee reviews and ratings on Glassdoor to decide if PSCU is right for you.