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      PSCU

      Now known as Velera

      Is this your company?

      PSCU reviews

      4.1

      85% would recommend to a friend

      (957 total reviews)
      avatar

      Chuck Fagan

      91% approve of CEO

      83% positive business outlook

      Ratings by category

      4.4

      Diversity & inclusion

      4.3

      Culture & values

      4.1

      Work/Life balance

      4.1

      Senior management

      4.1

      Compensation and benefits

      4.0

      Career opportunities

      PSCU has an employee rating of 4.1 out of 5 stars, based on 957 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The PSCU employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      957 reviews
      2.0
      Aug 18, 2010

      PSCU is unprofessional and does not promote effectively.

      Representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Generous PTO and benefits package. If you work hard you can get bonus.

      Cons

      Unprofessional management especially in Collections/Customer Service area. HR relies too much on "friendships" with long term/dead wood management to fill positions with family and friends. Does not promote fairly within its ranks and goes outside the company to promote even though there are good, qualified candidates within the company. Management should be required to bring their skills up to par with the latest technology and management styles to be able to participate in bringing this company into the 21st century.

      3.0
      Jun 29, 2010

      PSCU Financial Services

      Senior network analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company typically provides a casual and comfortable work environment

      Cons

      There is some amount of "small company" politics that result in a lack of consistent direction from management

      5.0
      May 27, 2010

      Great Place To Work!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      PSCU Financial Services values their employees and reward them with career-enhancing benefits like quarterly performance based incentive plans, tuition reimbursement and up to 18 days off your first year and eight paid holidays and immediate vesting in the 401k and good health benefits. The growth opportunities are there, you just need to know what direction you want to take. Dave Serlo is a great caring leader and is committed to his employees.

      Cons

      One part of the business is call center and there isn't flexiblity in schedule changes. Most all call center enviroments have the same policy. Understandablity it is important to ensure there is proper coverage to handle the call volume and take care of the cardholders.

      Viewing 952 - 954 of 957 Reviews
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      ReviewsPSCU reviews

      Glassdoor has 995 PSCU reviews submitted anonymously by PSCU employees. Read employee reviews and ratings on Glassdoor to decide if PSCU is right for you.