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PSCU reviews

4.1

85% would recommend to a friend

(226 total reviews)
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Chuck Fagan

91% approve of CEO

83% positive business outlook

Reviews by job title

226 reviews

Reviews about "Compensation"

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2.0
Jan 25, 2022
Recommend
CEO approval
Business Outlook

Pros

bonus every 3 months and opportunity for incentives

Cons

They do not care what you have going on. You can have death in the family and they expect you to be at work same day. They are not understanding, they give you a hard time with everything. Getting a bonus based on metrics every month is cool until they pick your metrics apart to prevent you from getting it. back to back calls are not worth that pay

2.0
Jan 9, 2022

Terrible

Recommend
CEO approval
Business Outlook

Pros

The pay is great, working remote is awesome

Cons

Micro manage Rude Lied about what they stand for Nothing like I was told

1.0
Jan 7, 2022
Recommend
CEO approval
Business Outlook

Pros

Relatively easy to get the job. Always hiring due to constant staff shortage.

Cons

Very little support. Highly stressful working form home and in office. Little communication between upper management and phone agents. Forces to be mentor to new employees with no extra pay. Schedule can be changed due to call volume and being understaffed. Mandatory overtime and if not worked will be counted against you attendance record.

Viewing 118 - 120 of 226 Reviews

Glassdoor has 995 PSCU reviews submitted anonymously by PSCU employees. Read employee reviews and ratings on Glassdoor to decide if PSCU is right for you.