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PSCU reviews

4.1

85% would recommend to a friend

(957 total reviews)
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Chuck Fagan

91% approve of CEO

83% positive business outlook

PSCU has an employee rating of 4.1 out of 5 stars, based on 957 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The PSCU employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

957 reviews
3.0
Sep 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Calls are very quick ( or at least supposed to be ) internal help line for reps, easily promoted if you score high enough with daily scorecard, open 24/7 so work schedule can vary.

Cons

Very “ hi & bye” type of job Scorecard is very detailed and specific High turnaround from reps ( a lot of people leave )

5.0
Aug 17, 2023
Recommend
CEO approval
Business Outlook

Pros

flexible schedules, employee assistance programs, competitive pay, employee bonuses, tuition reimbursement, excellent health insurance options, several opportunities for advancement, 401k matching, management continuously researches to discover more effective processes that help to increase employee productivity & satisfaction (I am very pleased with the new coaching model), employee recognition

Cons

System issues - which we can't control, but only work through. I am hoping to see more resolution with some of the issues that we encounter with different systems throughout the week. I find this to be biggest con of my position. Sometimes these issues prevent us from actually assisting the mbr, which can negatively affect morale.

Viewing 190 - 192 of 957 Reviews

Glassdoor has 995 PSCU reviews submitted anonymously by PSCU employees. Read employee reviews and ratings on Glassdoor to decide if PSCU is right for you.