Is PSCU a good company to work for?

PSCU has an overall rating of 4.1 out of 5, based on over 995 reviews left anonymously by employees. This rating has been stable over the past 12 months. 85% of employees would recommend working at PSCU to a friend and 83% have a positive outlook for the business. The best reviews about PSCU have been left by employees working as Vice President , Account Executive and Manager .

Does PSCU pay their employees well?

According to anonymously submitted Glassdoor reviews, PSCU employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at PSCU. This rating has been stable over the past 12 months.

How satisfied are employees working at PSCU?

85% of PSCU employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PSCU 4.1 out of 5 for work life balance, 4.3 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at PSCU?

Fraud Detection Representative (44) , Customer Service Representative (37) , Member Service Representative (31) , Manager (18) , Contact Center Representative (15) , Account Executive (13) , Member Services Representative (13) , Fraud Detection Specialist (12) , Fraud Representative (12) , Fraud Specialist (12) , Vice President (12) , Fraud Analyst (11) , Analyst (10) , Project Manager (10) , Contact Center Supervisor (8)

What are the pros of working at PSCU according to real employee reviews?

"Benefits are good; you can get discounts on your medical insurance premiums if you engage in a healthy lifestyle." ((in 95 reviews)); "Great culture and enjoy my job." ((in 62 reviews)); "Pay is good and they will give you plenty hours." ((in 52 reviews)); "Much room for movement and management is supportive." ((in 38 reviews)); "wondeerful place to work clean and employees friendly" ((in 33 reviews))

What are the cons of working at PSCU according to real employee reviews?

"No training to move up in the company." ((in 17 reviews)); "Bad Supervisor, uncaring corporate toadies" ((in 16 reviews)); "Supervisors that openly talk about or allude to affair with a previous manager, big brother mentality regarding locked desks." ((in 13 reviews)); "Better communication amongst leadership in all departments" ((in 10 reviews)); "Positions are given because Upper management may know Rep and others can be overlooked." ((in 9 reviews))

What are employees saying about PSCU layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PSCU layoffs and their outlook for job security at PSCU in 2026.

What are the top reviewed PSCU locations?

Saint Petersburg , Phoenix , Allen Park , Saint Pete , Saint Petersburg Beach , Tampa , Largo , Detroit , Auburn Hills , Southgate , Omaha , Clearwater , Dallas , Houston , Fort Lauderdale , Oklahoma City , Raleigh , Saint Paul , Cincinnati , Miami , Ocala , Remote , Huntsville , Mobile , Layton , Chicago , Big Stone Gap , Saint Louis , New York , Arizona City

PSCU reviews

4.1

85% would recommend to a friend

(957 total reviews)

Chuck Fagan

91% approve of CEO

83% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.3

Culture & values

4.1

Work/Life balance

4.1

Senior management

4.1

Compensation and benefits

4.0

Career opportunities

PSCU has an employee rating of 4.1 out of 5 stars, based on 957 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The PSCU employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

957 reviews

3.0

Sep 15, 2021

Good and Bad

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Company really seems to value employees and cares about them, close knit company

Cons

Pay was below market, there’s an almost shocking lack of diversity amongst upper management and c-suite, good old boys club and it’s hard to rise if you don’t fit the demographic, parental leave benefits are laughable

2.0

Sep 10, 2021

They don’t care about me you!

Contact representative

Recommend

CEO approval

Business Outlook

Pros

Benefits are decent, smoothies were good, available inventives.

Cons

If you have emergencies or anything tragic happens they don’t care. They penalize you even when you have a major death in the family. They don’t try to work with you. The pay is not good for all the work you do.

PSCU Response

4y

Thank you for your feedback. At PSCU, we’re committed to demonstrating our core values in everything we do for our employees and our Owner credit unions. Transparency and communication are essential to our success. Our open-door policy allows any employee, regardless of job level, to direct work-related concerns or suggestions to the appropriate member of our management or Employee Relations team. We value the voice of our employees and strive to empower our team members to ask questions and express any concerns through the various resources and tools available.

4.0

Aug 26, 2021

People helping people and growing fast

Vice president - process excellence

Recommend

CEO approval

Business Outlook

Pros

A great employee-focused organization and provides a lot of support and benefits for employees. More like a family or small community feel than a mid-size corporation. An exciting industry with exponential growth so constantly learning and building

Cons

Because of the breadth and pace of change, there is sometimes a feeling of constantly chasing and running and a lack of stability. This can overwhelm anyone not familiar with a growth company.

Viewing 232 - 234 of 957 Reviews

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