A Forward Thinking Org. That Has Their Heart Is In The Right Place
Pros
They have good benefits, focused on long term planning, and an excellent Executive Management. They treat their employees with respect and make the extra effort to ensure a healthy work/life balance. They are active in the community with volunteer opportunities and charitable contributions. Every employee is given a the chance to grow personally and advance professionally.
Cons
Their long term projects are not always planned to the level that would avoid obvious pain points, sometimes more focused on a date or "checking the boxes" rather than a successful implementation. There is some disfunction in the Dispute/Fraud departments as their communication to the clients and employees is inconsistent, inaccurate, or non-existent to such a level as it belies the organization's dedication to member service and frustrates staff.