PSEG Collection Representative reviews

4.7

92% would recommend to a friend

(3 total reviews)

Ralph LaRossa

100% approve of CEO

92% positive business outlook

Reviews by job title

3 reviews
1.0
May 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Employees you work with are helpful. Pay and benefits are good after some years in.

Cons

Overwhelmed call center for the entire state. Supervisors not giving enough time to resolve calls before throwing another call your way while you are finalizing previous call without explanation. Favoritism. Dealt with racial discrimination as well. Union was zero help.

avatar
PSEG Response
2y
Thank you for sharing your feedback and know that we take these matters very seriously. Diversity and integrity are part of PSEG’s Core Commitments, and we aim to provide a work environment where every employee can bring their best selves to work and grow to their fullest potential. We would like to look into your experience and encourage you to contact us at ethics.compliance@pseg.com or anonymously via https://pseg.alertline.com or 1-800-655-7269. Your input is valued. Thank you.
3.0
Oct 16, 2014
Recommend
CEO approval
Business Outlook

Pros

number one are the benefits they offer, even though they have scaled back quite a bit on what they can offer they still out perform most of the other companies at what they offer employees. compensation is extraordinary and most positions with other companies cannot match. overall a great company to work for.

Cons

extremely difficult to move ahead. lack of promotion. all positions within company are filled through seniority not quality of work and at times you would either need to wait for someone to retire or decide to move to a different position before being able to consider going into different sectors of the company.

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