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PTC

Engaged Employer

PTC Senior Technical Support Engineer reviews

4.0

96% would recommend to a friend

(8 total reviews)
avatar

Neil Barua

Not enough data to show CEO approval

99% positive business outlook

Ratings by category

5.0

Culture & values

4.9

Diversity & inclusion

4.9

Work/Life balance

4.8

Senior management

4.0

Career opportunities

3.9

Compensation and benefits

Ratings by demographic groups

Reviews by job title

8 reviews
3.0
Nov 24, 2021

Lackluster management, CEO's focus jumps around like a child with ADD

Senior technical support engineer
Recommend
CEO approval
Business Outlook

Pros

- Decent work/life balance accomodations - acceptable base compensation - Company has interesting products (see Cons)

Cons

- Way too many levels of management, which is in constant flux, because of the excessive reorgs this company is always going through - reliance on sub-par, lower cost R&D teams - you get what you pay for - Most of PTC's products are acquired as the new *shiny object* the CEO wants for company's current vision; only months later, CEO has a different vision and focus, and said newly acquired products decline - unintelligent CEO

3.0
Jan 9, 2019

Overall good company to work for

Senior technical support engineer
Recommend
CEO approval
Business Outlook

Pros

Good company culture. Middle level management is very good, fair, reasonable and encouraging. Company is very committed to customers. I haven't seen a case where customer's technical issue is not resolved. Different departments and organizations work together and support each other. Very flexible environment.

Cons

Pay is not competitive. Company seemed to struggle to position itself in the market.

Viewing 4 - 6 of 8 Reviews
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Glassdoor has 3,273 PTC reviews submitted anonymously by PTC employees. Read employee reviews and ratings on Glassdoor to decide if PTC is right for you.