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      PUMA

      Engaged Employer

      PUMA reviews

      3.9

      76% would recommend to a friend

      (1,876 total reviews)
      avatar

      Arthur Höld

      64% approve of CEO

      54% positive business outlook

      Ratings by demographic groups

      PUMA has an employee rating of 3.9 out of 5 stars, based on 1,876 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PUMA employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      2K reviews
      5.0
      May 4, 2018

      Customer Service Representative

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Starting with the interview process, I went into the Westford office twice, both times I was interviewed by 2 different people. From start to finish it took about 3.5 weeks until I got an official offer and accepted. Everyone at Puma is friendly and willing to help others around them. My transition to the culture and workload was easy. They clearly laid out all the steps and slowly gave you work so you can learn the process. They want you to succeed and give you the path to. The work environment is casual yet professional. Supervisors give you the freedom to do your work at your own pace, yet are always around to lend a helping hand.

      Cons

      Once offered a position, they really pushed you to accept it immediately.

      avatar
      PUMA Response
      8y
      Many thanks for your detailed and positive feedback about your work at PUMA. We strongly believe that freedom at work is the right way to push our brand forward and motivate our employees. Thank you also for telling us your negative experience. At PUMA we are committed to getting better at everything we do, so criticism of any kind is an important part of our learning process. We wish you all the best in your future career!
      5.0
      Jun 12, 2016

      6 out of 5 stars

      General store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      You will consistently be treated fairly at PUMA. Field management, HR partners, corporate partners are extremely helpful and easy to reach when needed. Goals and expectations are motivating because they are realistic and challenging. I truly do love coming to work everyday, and I do believe I have the greatest boss. Pay is competitive. 401k matching. Great Insurance coverage. Awesome discount. Great product. As a Store Manager I consistently work 40 hours per week. That is unheard of in the retail industry. Vacation time, paid holidays, sick time--I get a ton of time to spend with my family. Our holiday season is joyful rather than stressful with plenty of help with preparation and enough coverage to be successful.

      Cons

      I wouldn't really list anything as a con. I guess I have to fill this space though in order to submit a review.

      avatar
      PUMA Response
      10y
      Thank you for your feedback on your job! We are really happy to read such a great review! For us it´s really important that our employees like their job and the general working atmosphere at PUMA. We wish you all the best for your further career at PUMA!
      3.0
      Jun 11, 2021

      What you expect in Boston

      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Cool industry, free gear & cool events

      Cons

      All the downsides of Boston come to light in this office. No diversity & feels click-y like high school.

      avatar
      PUMA Response
      5y
      Many thanks for your feedback about your previous position in Marketing. We take your feedback seriously and thank you for your honesty. Nothing but the best for your future career.
      Viewing 7 - 9 of 1,876 Reviews
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      ReviewsPUMA reviews

      Glassdoor has 2,869 PUMA reviews submitted anonymously by PUMA employees. Read employee reviews and ratings on Glassdoor to decide if PUMA is right for you.