PURE Insurance reviews

Be prepared to do everything claim related without training OKRS are unrealistic Micromanagement is a huge issue Uppermanagement will work against you not with you Be prepared to be sleep deprived Have anxiety over claims where things go left out of control No real work life balance: you live to work with this role Hire ups are delusional on what goes on and how constant changes effect our productivity Low pay Not many opportunities for mobility On call 365 days a year essentially No

Please Note: There is a seemingly stark difference between the MA Dept/claims and other depts at the company. Many are in love with Pure and their roles within the company. The same cannot be said for many within the MA role. As an MA, you are constantly reminded of how important the role is. You are told you are the backbone of the company, being that you are the frontline workers assisting membership at times they need you the most. Yet you are expected to overextend yourself in order to remain that strong backbone, by whatever means necessary (work through lunch breaks, work past your service hours, work on the weekends [and this does not include the mandatory weekend shifts you have to work quarterly]). The greatest issue with the role is that it is structured in a way that suited the company when it first began but no longer suits the company as it continues to grow. The company is growing but the department is shrinking which paves the highway to burnout for those left in the role. And emphasis needs to be made on the fact that this is a claims role: high volume, high importance (in addition to high net worth clientele). This is a fast-paced, multi-tasking work environment on steroids. Especially if you appreciate doing a job well done, there is little to no work/life balance in this role. And though the work itself is rewarding in the sense that you are assisting others and trying to make them whole again after a loss, the high volume of work you have to do makes it so that you rarely leave the workday feeling a sense of satisfaction. And given that this is a salaried position, you can easily end up working up to 15-20 hours overtime without receiving any compensation or acknowledgement for it. There is an emphasis on culture, but in hindsight it is more of a cult mindset.