Pros
Company is very focused on improving their services for their members, who are known as policyholders in other insurance companies. This holds true for every team. The overall culture heavily emphasizes on empathy. Therefore, the majority of the colleagues are very nice people with high EQ. Company-wise trainings were great. Many focus on the communication skills, EQ, etc that can be applied to every aspect of life, including career. The team that I was part of always had interesting and high impact projects. I felt my work was very important to the company. This particular team was very close to senior management. Therefore, the work was never just to fulfill a requirement, but to truly drive better decision making strategies, making everything better for the members. Teammates and manager were supportive and understanding. Manager gave a lot of space for creativity when it came to the projects. Benefits were great. Pay was higher than industry average. 100% 401k match. Medical plan that you barely pay anything out of pocket if you stay in-network. Unlimited PTO. Gym reimbursement. Mental health support. 12-week paid maternity leave. After working here for more than three years, I can confidently recommend this company not just to the ones who are looking for jobs, but also to the potential members who are looking to purchase the insurance here.
Cons
The higher impact the project is, the more stress it comes with.