Pactera reviews

4.0

72% would recommend to a friend

(1,053 total reviews)
avatar

Tiak Koon Loh

89% approve of CEO

71% positive business outlook

Pactera has an employee rating of 4.0 out of 5 stars, based on 1,053 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pactera employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Oct 27, 2015

Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great teams, people looking to help and support each other no matter the departments they are in.

Cons

US management has very limited independence as they always need the green light from China management. This leads to profit loss in the long term.

avatar
Pactera Response
10y
Thank you for your feedback. We are glad that the quality of the people and departments you interact with are so strong and collaborative. I am sorry to hear the frustrations your are experiencing with working with some of the international leadership. As a global organization, we are expanding the strength of our leadership teams in local markets but in some cases international reporting structures still exist. I hope your interactions with your local management can help to improve your overall confidence in Pactera's global management approach and you feel comfortable to use these channels to express your suggestions.
2.0
Aug 31, 2015

Anonymous

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexibility, colleagues are nice - can't think of any others

Cons

Low pay, no room for growth, management does not care about their reports - lack of employee care

avatar
Pactera Response
10y
Thank you for your feedback. I am glad to hear that you work with great colleagues and the work environment accommodates you with overall flexibility. I am sorry to hear about some of the limitations you are experiencing with future growth opportunities. Pactera is constantly evolving and this growth should provide employees many opportunities for career and professional growth. Please try to have a conversation with the local management team - whether it is your direct manager or other managers on your account. If you are a strong contributor/performer they will want to expose you to other career development opportunities as appropriate when the time arises. Thanks for your continued focus and dedication as we continue to evolve and build Pactera into a world class organization.
1.0
Oct 1, 2014

No Respect, No Options, No Hope

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My direct manager was amazing, but nothing other than that

Cons

Beijing is insulting and disrespectful to US-based employees. They expect work done any time, all the time, and are miffed when you take a sick day. People who steal ideas and mistreat colleagues are reported but nothing ever happens. I had to fight to get the raise I deserved and I am still making about $20,000 less than average in the US for my position. There are no benefits, no perks, and no respect. My career path is a dead end, and the only progress made was because of one supervisor who wanted to see their team excel. Higher Management was dismissive o obvious problems and some solutions, and blatantly sexist comments were reported to HR and ignored.

Viewing 31 - 33 of 1,053 Reviews

Glassdoor has 1,205 Pactera reviews submitted anonymously by Pactera employees. Read employee reviews and ratings on Glassdoor to decide if Pactera is right for you.