Pactera reviews

4.0

72% would recommend to a friend

(1,053 total reviews)
avatar

Tiak Koon Loh

89% approve of CEO

71% positive business outlook

Pactera has an employee rating of 4.0 out of 5 stars, based on 1,053 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pactera employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
5.0
May 18, 2013

Appreciate the job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Because clients and co-workers are based all over the world, I am able to work from home and be as effective as I would be at the office. Exposure to world-class organizations, which are Pactera clients, means that I am continually building my professional network.

Cons

Sometime can feel a bit out of touch with corporate headquarters which are based in China. Our US headquarters does a good job at leading US business activities, but sometimes it helps to leverage experience and resources in China.

5.0
Jun 13, 2012
Recommend
CEO approval
Business Outlook

Pros

I came to hiSoft from a big 5 firm and have found tremendous opportunities to grow my consulting career, especially my PM, Leadership, and Business Development skills. The sky is the limit - if you are driven and want to grow, this is the place to do that. There are ample opportunities to earn money for the right behaviors - high utilization, sales commissions at all levels, and referral / lead bonuses. The attitude is one of accountability - it is not a place to hide and coast, but if you want to work hard, there is great opportunity to grow your career.

Cons

Not as structured a career path (2-3 yrs in one role before moving up to the next), and there is an expectation that Managers and above in the consulting organization play an active role in the BD process as well as delivery - this means 40-45 hours of delivery and 5-10 hours of extra contribution - BUT, you see a direct impact and get to watch the firm (and your career) grow.

1.0
Jan 11, 2012
Recommend
CEO approval
Business Outlook

Pros

Ability to hire (but not retain) good people Firm deals with some big clients

Cons

Expectation to do a lot of time-consuming extracurricular low-value work, such as 'develop methodologies' or related busy work. The president of the US operation at one point said that he expected everyone to put in at least 55 hours per week between billable and non-billable busy-work activities. Employees are not treated well and the good ones leave quickly. There are some anger management issues of the firm's US leaders which cascade down - good employees don't tolerate this and find other opportunities Firm is a staff augmenation provider disguised as a 'consulting firm' - the nature of the engagements are more junior level than advertised Promised bonuses are not paid out, and people I worked with in general felt jerked around about compensation in general Company threatens to sue everyone that leaves for 'non-compete' issues, even when employees go to banks or other companies (banks don't compete with consulring firms last time I checked!) - this is solely to harrass employees. Company burns bridges with ex-employees -- which is counter-productive since many of these employees end up being buyers of services down the road.

Viewing 76 - 78 of 1,053 Reviews

Glassdoor has 1,205 Pactera reviews submitted anonymously by Pactera employees. Read employee reviews and ratings on Glassdoor to decide if Pactera is right for you.