Pactera reviews

4.0

72% would recommend to a friend

(1,053 total reviews)
avatar

Tiak Koon Loh

89% approve of CEO

71% positive business outlook

Pactera has an employee rating of 4.0 out of 5 stars, based on 1,053 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pactera employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
3.0
Nov 4, 2015

Average company to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good learning, Enough positions to work on.

Cons

Weak management, no respect for recruiters

1.0
Oct 30, 2015

What a mess.

Recommend
CEO approval
Business Outlook

Pros

Flexible hours, not having to deal with the public, relatively quiet environment. The job itself is easy to get, because it's not terribly difficult to do.

Cons

I don't even know where to start. This company is just a trainwreck. Management is laughably incompetent, which is weird when you consider that's like half the people who work here. The people who negotiate contracts might as well be an inanimate object for as effective as they are. The people who actually do the work we're contracted to do keep having their productivity requirements raised, without a raise in pay, so they can keep paying their bloated management, and they're surprised when half the team quits every other month. There's just too many people hanging around and absorbing paychecks without having to produce a good or provide a service. If corporations truly were people, this person would be more parasite than human. I'd recommend just working for our clients directly instead of wasting time here.

avatar
Pactera Response
10y
Thank you for your feedback. I am sorry to hear that you work experience did not meet your expectations even though the work environment and flexibility seemed suit you well. As a rapidly growing organization, many times your experience can be more reflective of your immediate team and work environment rather than the company as a whole. I hope you used some of the internal channels available to you to express some of your concerns prior to leaving so HR and the leadership team are aware of your comments and had an opportunity to address the situation. It is always disappointing and costly to lose good, highly productive employees.
1.0
Oct 27, 2015

Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great teams, people looking to help and support each other no matter the departments they are in.

Cons

US management has very limited independence as they always need the green light from China management. This leads to profit loss in the long term.

avatar
Pactera Response
10y
Thank you for your feedback. We are glad that the quality of the people and departments you interact with are so strong and collaborative. I am sorry to hear the frustrations your are experiencing with working with some of the international leadership. As a global organization, we are expanding the strength of our leadership teams in local markets but in some cases international reporting structures still exist. I hope your interactions with your local management can help to improve your overall confidence in Pactera's global management approach and you feel comfortable to use these channels to express your suggestions.
Viewing 916 - 918 of 1,053 Reviews

Glassdoor has 1,205 Pactera reviews submitted anonymously by Pactera employees. Read employee reviews and ratings on Glassdoor to decide if Pactera is right for you.